4 Replies Latest reply: Feb 9, 2010 10:59 AM by Bmore32
thejanssens Level 1 Level 1 (0 points)
I have an iPod Touch (1st Gen) and recently the audio has only been playing out of the left headphone/speaker.

I have tried different headphones, no result, and the guy at Apple Support gave the predictable and extremely unhelpful "just do a soft reset" answer.

My nearest Apple store is quite far and I do not want to go all that way to find out it's going to be a ridiculously overpriced repair as I know the parts will cost all of about 50p (it's the audio jack that's broken, as I remove my headphones whenever I want to pause the music - I'm lazy).

Does anyone know how much it will be or am I better off doing it myself?

iPod Touch 16GB 1st Gen, iPhone OS 3.1.2
  • sparky67 Level 2 Level 2 (330 points)
    thejanssens wrote:
    .... am I better off doing it myself?


    If you have the skills to do it yourself and cost is your concern, why wouldn't you? At least you wouldn't have to worry about some unskilled tech scratching up your device.
  • thejanssens Level 1 Level 1 (0 points)
    Well I do have some basic skill, but I wouldn't be 100% sure that I wouldn't destroy the whole thing.

    I phoned up again to see if I could get put through to the genius bar or something and they quoted me £147, when a brand new 16GB Nano is £136, I will risk it, and if it goes wrong I will get a Nano.
  • sparky67 Level 2 Level 2 (330 points)
    There are free tutorial videos online.

    There are also online repair services where you can send it in, or buy parts, tools, & get free tutorials.
  • Bmore32 Level 1 Level 1 (0 points)
    I'm having the same problem and it appears from the reading that I've done it's a pretty common issue with these models. Mine is 47 days out of warranty and Apple tech support told me it would cost $199 to fix the audio jack. What a waste of money. Anyone know of a good repair shop in the States i could get a quote from? If I ever buy another ipod (which is doubtful at this point) i'll be sure to buy apple care. Consumer Reports always advises against purchasing extended warranties but i'm finding electronics is one category where it's a good idea.