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pr girl Level 1 Level 1
I am going crazy trying to figure out how to get my work email from outlook to show up on my iPhone without having to go through webmail. My IT guy has told me that it can't be done without some expensive pc. of equipment (something they do have for the Blackberry), but if I was able to figure out how to get my calendar items pushed from outlook to ical from gmail, shouldn't there be something similar out there to allow me to get my outlook email, too?

17" MacBook Pro, Mac OS X (10.5.8)
Reply by Dave Hutch on Jan 28, 2010 1:06 PM Helpful
Sounds odd. Did IT give you the Domain or did you get it from your logon window?
Delete the account and start again.

Has the account been locked while you were entering wrong info maybe?
Reply by Ansuz82 on Jan 29, 2010 11:46 AM Helpful
It is an oversimplification - there are other settings that have to be enabled in Exchange (server side) in order for it to work.

That tutorial is assuming that your IT department allows OTA syncing of devices and has set up the server accordingly.

All replies

  • Dave Hutch Level 4 Level 4
    Add account...Exchange
    Enter you logon details and in the server url section, put in the first section of the url that you log on to webmail with i.e
    The domain is the line that you normally can't see, when you log onto your PC in the on the details link on your logon page to see it or ask IT
    Password and username is your webmail logon p/w and username.

    The iPhone will ask if you want to try and connect without security...say yes.

    If it asks if you want to keep contacts on your phone, say "keep on phone".

    That will give you Contacts, E-mail and Calendar all on your phone. You can turn each one on or off as you please and you can stop using the Google calendar if you want to, becasue you'll be dealing directly with the Exchange Server using Outlook Web Access.
    CAlendar and e-mail will take a few minutes to update.

    Push can be turned on in the accounts section on the phone as normal

    Ta da!
  • pr girl Level 1 Level 1
    Yeah, I tried that when I first got the phone but I can't figure out the domain name and IT doesn't want to tell me because they say it isn't this true?
  • varjak paw Level 10 Level 10
    They are wrong. Email to an Exchange server is quite secure (at least as secure as any mobile device can be; one can always be stolen and if the user hasn't taken appropriate precautions, security could be violated). Point them at this information:

    They can read up on how the iPhone works with Exchange in the documents on that web page. That should clear things up for them.

  • Graham Outterside Level 4 Level 4
    They may not be entirely wrong Dave.

    If they are in a very secure firewalled area, such as DoD/MoD contractors, they probably don't allow or want internet access to the servers.

    There are plenty of companies who are very concerned about security and will not allow internet access to exchanges servers by individuals.
  • Dave Hutch Level 4 Level 4
    The way the iPhone does it is to access over the web interface Outlook Web Access.
    You're not actually dealing directly with server any more than you would be when you use Webmail.

    pr girl: Your domain name can be found underneath your username and password, when you switch your PC on in the morning.
  • pr girl Level 1 Level 1
    Then is there a way to get the email the same way I'm getting my calendar info? It would seem to me that if I am able to get my calendar pushed through gmail, perhaps I can get my email that way as well?

    I was able to access my email on my old phone without any problems...can't figure this one out.
  • apple75 Level 1 Level 1

    I couldn't figure it out at first but it's working now!

    - Choose Exchange mail
    - E-mail: insert your e-mailaddress
    - Server: name.extension
    - Domain: company name
    - Username: xxx
    - Password: xxx
    - SLL : on

    Good luck!
  • Graham Outterside Level 4 Level 4
    Dave Hutch wrote:
    The way the iPhone does it is to access over the web interface Outlook Web Access.

    And thats not allowed in any UK List X company hence my point. a lot of Defence contractors are only allowed Blackberry's wth some more stringent firewall constraints.
  • Dave Hutch Level 4 Level 4
    But pr girl said she wants to do it without going through webmail, which leads me to believe she can access it through webmail anyway, which would have nothing to do with a Blackberry server.

    pr you have webmail access? if so, it should work fine
  • pr girl Level 1 Level 1
    I have tried setting up the exchange account but it just doesn't work. It's not asking me for the domain name (says that it's optional) wants my server address which I am "assuming" is -- but keeps telling me that it can't verify the server and that the connection has failed. I appreciate all of you help!
  • Dave Hutch Level 4 Level 4
    Not always company wife works at a University but the domain is "enterprise".
  • pr girl Level 1 Level 1
    Yes, I have webmail access no problem...I just difficult to view via the internet.
  • Dave Hutch Level 4 Level 4
    you access your work email by logging onto Firefox or Safari on your Mac?
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