Video freezes after a few seconds
This is actually a continuation of a post I made almost a year and a half ago, trying to get video chat going so my mom can visit with her grandkids. The thread has been archived, so I can't post there but in case it helps here's the address:
http://discussions.apple.com/thread.jspa?threadID=1658017&tstart=0
We are both running Tiger 10.4.11 and iChat AV 3.1.9 (v446), although she's on a 1.25 GHz G4 with 1.5 GB of RAM, and I'm on a 1.8 GHz iMac G5 with 1 GB of RAM. We both have the exact same videocamera, Canon Elura 70, attached via Firewire. Both computers recognize the cameras fine, no problems there.
Anyway, my sister and I have tried 1,000 different things but nothing works. I can always see her but not hear her, and the connection is dropped after a few seconds, saying there's insufficient bandwidth to maintain the conference. She can't see me at all, but she can hear me. The chat usually ends with error -20 and sometimes -22. For instance, here's the log from our try today:
*2010-01-29 11:49:30 -0600: No data has been received for the last 10 seconds.*
*Audio channel info: local machine using 10.0.1.3:16386, expecting remote machine to send to 97.83.147.78:56754*
*Video channel info: local machine using 10.0.1.3:16384, expecting remote machine to send to 97.83.147.78:56752*
*****
*Chat ended with error -20*
*****
*Chat ended with error -20*
*****
*Chat ended with error -22*
*****
*Chat ended with error -22*
The thing is, we can video conference successfully (video and audio) with each other from separate rooms if we're both at her house, as well as from separate rooms when we're both at mine. However, when we're each at our own home, it won't work. She's got a download speed of 8.5, and mine is 8.3. Her upload speed is 1.01 and mine is 1.74.
I am connected through a router - SMC Barricade (SMC7004VBR), and a WebStar modem. We've both taken the tape out of our camera, set our bandwidth limit in iChat to none. System Preferences > Quicktime > Streaming is at 1.5Mbps. I've learned how to access my router settings but I don't see a DoS or SPI setting. It shows firewall features are disabled.
We've also tried to connect with Skype instead, and I was able to see my sister without it freezing. But she couldn't see me, so it still didn't fully work.
I'm totally at a loss. Any ideas? 🙂
Edit: Forgot to say her modem is an Ambit U10C018.
Message was edited by: laburke
http://discussions.apple.com/thread.jspa?threadID=1658017&tstart=0
We are both running Tiger 10.4.11 and iChat AV 3.1.9 (v446), although she's on a 1.25 GHz G4 with 1.5 GB of RAM, and I'm on a 1.8 GHz iMac G5 with 1 GB of RAM. We both have the exact same videocamera, Canon Elura 70, attached via Firewire. Both computers recognize the cameras fine, no problems there.
Anyway, my sister and I have tried 1,000 different things but nothing works. I can always see her but not hear her, and the connection is dropped after a few seconds, saying there's insufficient bandwidth to maintain the conference. She can't see me at all, but she can hear me. The chat usually ends with error -20 and sometimes -22. For instance, here's the log from our try today:
*2010-01-29 11:49:30 -0600: No data has been received for the last 10 seconds.*
*Audio channel info: local machine using 10.0.1.3:16386, expecting remote machine to send to 97.83.147.78:56754*
*Video channel info: local machine using 10.0.1.3:16384, expecting remote machine to send to 97.83.147.78:56752*
*****
*Chat ended with error -20*
*****
*Chat ended with error -20*
*****
*Chat ended with error -22*
*****
*Chat ended with error -22*
The thing is, we can video conference successfully (video and audio) with each other from separate rooms if we're both at her house, as well as from separate rooms when we're both at mine. However, when we're each at our own home, it won't work. She's got a download speed of 8.5, and mine is 8.3. Her upload speed is 1.01 and mine is 1.74.
I am connected through a router - SMC Barricade (SMC7004VBR), and a WebStar modem. We've both taken the tape out of our camera, set our bandwidth limit in iChat to none. System Preferences > Quicktime > Streaming is at 1.5Mbps. I've learned how to access my router settings but I don't see a DoS or SPI setting. It shows firewall features are disabled.
We've also tried to connect with Skype instead, and I was able to see my sister without it freezing. But she couldn't see me, so it still didn't fully work.
I'm totally at a loss. Any ideas? 🙂
Edit: Forgot to say her modem is an Ambit U10C018.
Message was edited by: laburke
iMac g5, Mac OS X (10.4.11)
