assigned ringtones won't play

Go to contacts and select contact. Choose Ringtone and tap a ringtone that you desire for that specific contact (it should have a checkmark next to it). Now have that contact call you and it should play the ringtone assigned.

If that does not work then I would suggest syncing all of your information to the computer for backup and then restore the iPhone as new and then sync back all of your information and test.

That should not happen after a restore. Could it be the contact? Are they calling you from the same number in the Contact record?

Also where were the ringtones created/purchased?

Message was edited by: iphone3Gguy

I am bedeviled by the same problem. I have a three-month old iPhone and a MobileMe account. I sync the phone via MobileMe, not by connecting it to my iMac and using iTunes.

I poked around with it last night and got it working again; exactly what step in all the fussing about I did got it working is what I am now trying to figure out. (I have learned, but constantly forget, if something goes wrong with a computing device once, chances are it's going to happen again so save any solutions to any problems: you'll either need them yourself or can help out someone with the same problem.)

I am exploring if this problem isn't somehow connected to the address books on our iPhones.

If you go to your iPhone > Settings > Mail,Contacts, Calendar > (scroll down to Contacts) > Default Account, I am offered two choices for that Default Account: myname@me.com OR On My iPhone.

If I choose On My IPhone and call my iPhone from my home phone, the ringtone I assigned works. So we can eliminate this as a solution.

Stay with me.

Here is where I get lost. I powered my iPhone off then powered it back on.

When I go to iPhone > Contacts, the next screen has Groups at the top and under it are:
All Contacts
On My IPhone (gray print on a gray background)

Proceeding down this page I find:
All on My IPhone, under which are all the group addresses I have set up

Further down the page are:
myname@me.com, under which, once again, are all the group addresses I have set up.

Go back to Groups, to All contacts and tap it; it leads me to a listing of my contacts and I have double entries for every one. I got rid of this once, but here it is, back again, dammit.

Go back to Groups, then down to On My iPhone > All on My iPhone > this leads to a listing of all my contacts, but here there are no double entries.

Back to Groups > myname@me.com > All myname@me.com > this leads to a listing of all my contacts, but here there are no double entries.

It was in here where I was poking around when I got things working.

Anyone get any ideas from all of this as to where to go next for a fix?

Gunni's Bob

This is a long one; perhaps a bit confusing, but here goes.

The text/instructions within the asterisks is copied from another post to Apple Discussions:

****
If your MobileMe email account settings were successfully transferred to your iPhone via the iTunes sync process, which is selected under the Info tab for your iPhone sync preferences, you don't need to keep this option selected. Deselecting this under the Info tab for your iPhone sync preferences followed by selecting Apply will not remove the email account from your iPhone with the next sync.

If you are syncing contacts over the air with your MobileMe account on your iPhone and you have Sync Contacts selected under the Info tab for your iPhone sync preferences with iTunes, this is not necessary and does nothing but duplicate the contacts on your iPhone.

Deselect Sync Contacts under the Info tab for your iPhone sync preferences along with deselecting Sync Email Accounts followed by selecting Apply.

On your iPhone go to Settings > Mail, Contacts, Calendars.

Select your MobileMe account.

Turn Contacts off for over the air syncing. This will delete the contacts downloaded from your MobileMe online address book and you will be prompted to keep the contacts stored locally on your iPhone. Decline this prompt and wait a minute or two for your MobileMe online contacts to be deleted from your iPhone. This will not delete the contacts synced direct with the Address Book on your computer via the iTunes sync process.

Turn Contacts back on for over the air syncing. You will be prompted to merge your MobileMe online contacts with the contacts stored locally on your iPhone. Select Merge. This will remove the duplicates.
****

I followed these instructions on 09Feb. After doing so, when, on the iPhone, I went to Contacts, it showed Groups at the top and All Contacts plus all my groups under that. Tap All Contacts and the next screen came up with all my contacts, with no dupes.

About 8 hours later, computer displayed a window which said something to the effect that I had to replace the Contacts on my Mobileme account. Did I want to copy the accounts from the computer on which the window was displayed or another account. Since that account had an accurate Address Book, I chose to copy those Contacts to MobileMe. This worked; MobileMe has an accurate list of my Contacts.

On my original post, I said when I go to my iPhone > Settings > Mail, Contacts, Calendar > (scroll down to Contacts) > Default Account, I am offered two choices for that Default Account: myname@me.com OR On My iPhone.

This is no longer true: when I now go to my iPhone > Settings > Mail,Contacts, Calendar, the major headings (the ones in gray print on a gray background) are now Accounts, Mail, Contacts, Calendars. Under Contacts are Sort Order and Display Order.

I continue to be able to assign Ringtones to individual Contacts and they all work.

Hope this helps someone.

Trying playing the ringtones all the way through in iTunes on your computer.

Sync ringtones with your computer after deauthorize and authorize of your computer.

Test.