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iTunes with Bonjour service

Before I start, FYI I already know a solution to the problem I am going to list but I do not think that it is the right solution though.

Okay so recently, I have been having trouble opening up my iTunes application. It seems as if nothing happens when I try to open it. However, it does appear to be running when I check the processes in task manager.

The application does however open up say around 30 mins to 1 hr later from the time I tried to open the application, having done nothing, not even trying to open it again within that timespan.

This happens on my computers running on windows 7 ultimate 32 bit and 64 bit editions. However, it seems to work perfectly fine on a computer running on windows 7 home premium 32 bit edition.

So I tried the restricting startup and services method found in the troubleshooting section and it led me to the Bonjour program/service.

I understand that this application is installed together with iTunes but however, it seems to be the one causing my iTunes to open up "weirdly". As for now, I have uninstalled the program and all is working fine now.

Lastly, this happened sometime mid of last december if i recall correctly. Before that, my iTunes was working perfectly fine on the same OS.

I would like to seek any answers as to why this is the case. Thank you.

Windows 7, Windows 7 Ultimate 64 bit

Posted on Jan 31, 2010 12:41 AM

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12 replies

Jan 31, 2010 6:02 PM in response to Enriel

Okay so recently, I have been having trouble opening up my iTunes application. It seems as if nothing happens when I try to open it. However, it does appear to be running when I check the processes in task manager.


That, in conjunction with the BonJour association, has me wondering about security software issues. What security software are you running on the PC, Enriel? (Firewall, antivirus, antispyware?)

Even if it currently isn't installed now, has a Symantec security product like Norton ever been installed on the PC? (Checking with that question on the possibility of "undead" Norton componentry causing an iTunes/BonJour issue.)

iTunes with Bonjour service

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