You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Xserve 4gb fiber not showing link, but Xraid says ok

I have an intel 2x2 dual core (10.5.8) with the 4gb fiber channel card. Both fibre channels run to upper and lower controllers on an older Xraid. Software is up to date and all has been running fine for 2 years.

One morning, the one raid array (1-7 is a level 5, and 8-14 are a level5), one of them was offline. There was no server restart, servers are on ups, no other history in logs except the time it suddenly went offline (from services shutting down).

Xraid admin says all is good on the Xraid, all lights green, all drives good.
Only ONE of the two arrays is not functioning (ie mounting). As from the Xraid standpoint it works fine. I've switched cables on the xserve fiber card and can get the opposite array to mount no problem.

What's puzzling is this:
Xserve fiber channel card lights on back show both green.
Xraid shows links established.
System prefs show Port 0 as no link. (which is of course why it won't mount or be seen by the system).

Is this a card failure?
Will be first I've ever had of this, but anything is possible.
Why would the Xraid think there is a link and why is the light indicating there is a link?

Before I go drastically fiddling with it, anyone else had this problem?

(I'll attach the profiler info)

Fibre Channel:

Fibre Channel Domain 2:

Vendor: LSILogic
Product: LSI7204EP
Revision: Firmware 1.3.20.0
Bus: PCI
Slot: Slot-1
Initiator Identifier: 126
Node World Wide Name: 20:00:00:06:2B:17:5A:45
Port World Wide Name: 10:00:00:06:2B:17:5A:45
Address Identifier: 00:00:EF
Description: Port 1
Speed: Automatic (2 Gigabit)
Topology: Automatic (Arbitrated Loop)
Status: Link Established
Cable Type: Active Copper

SCSI Target Device @ 1:

Node World Wide Name: 50:00:39:30:00:01:1D:A9
Port World Wide Name: 60:00:39:30:00:01:1D:A9
Address Identifier: 00:00:E8
SCSI Target Identifier: 1
SCSI Peripheral Device Type: 0
Manufacturer: APPLE
Model: Xserve RAID
Revision: 1.51

SCSI Logical Unit @ 0:

Capacity: 2.27 TB
SCSI Logical Unit Number: 0
Manufacturer: APPLE
Model: Xserve RAID
Revision: 1.51
Removable Media: Yes
Detachable Drive: No
BSD Name: disk5
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
disk5s2:
Capacity: 2.27 TB
Available: 1.97 TB
Writable: Yes
File System: Journaled HFS+

Fibre Channel Domain 0:

Vendor: LSILogic
Product: LSI7204EP
Revision: Firmware 1.3.20.0
Bus: PCI
Slot: Slot-1
Initiator Identifier: 126
Node World Wide Name: 20:00:00:06:2B:17:5A:44
Port World Wide Name: 10:00:00:06:2B:17:5A:44
Description: Port 0
Speed: Automatic
Topology: Automatic
Status: No Link Established

SCSI Target Device @ 0:

Node World Wide Name: 50:00:39:30:00:01:1D:A9
Port World Wide Name: 60:00:39:30:00:01:1D:A9
Address Identifier: 00:00:E8
SCSI Target Identifier: 0

XServe 2x2 Dual Core Xeon, Mac OS X (10.5.4), MBP, Graphite, Beige G3, ibook G4, and more

Posted on Jan 31, 2010 8:55 AM

Reply
1 reply

Jan 31, 2010 11:37 AM in response to iconindustries

Hey icon,

Do some searches around the boards/google for issues with the older xserve raids and the 4Gb fibre card firmware. I've seen some stories floating around in the past few weeks about issues with the new 4Gb cards causing issues with the 2Gb protocol on the old raids (which is why I've been keeping most of my machine fibre card purchases as 2Gb's off ebay).

Ive heard mixed reports of having to do with the wire type, the card and the raid type, or even some people linking it to the SanBox 5200 (which we run 5 of), so I've avoided stepping up to 4Gb myself until I have a RAID that can use it.

Xserve 4gb fiber not showing link, but Xraid says ok

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.