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Custom ringtones disappeared and won't sync now.

I created several custom ringtones in December and synced them to my iPhone. A couple of weeks ago I unchecked the Christmas songs so they wouldn't sync. After that all my custom ringtones disappeared from the phone even though they were still showing under the ringtone tab and some were checked. I have tried everything from deauthorizing/reauthorizing my computer, to deleting the ringtones. I have been able to get one ringtone into iTunes, but it won't sync. Can anyone out there help me. I love my custom ringtones and miss them.

HP Media Center m7567c, Windows XP

Posted on Jan 31, 2010 7:06 PM

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1 reply

Jan 31, 2010 7:35 PM in response to trixielarue

When you are purchasing a ringtone. You first can purchase the song and then (second purchase) purchase the ringtone. Many ways to do it. From computer or iPhone.

On iPhone it will automatically show in settings>sounds>ringtone at the top under purchased or custom depending upon how you purchase it.

From iPhone: iTunes (purple icon)>ringtones> select ringtone and tap purchase.

From Computer: You must purchase and song first. Then if you click on Store>Create Ringtone iTunes will let you know if it is "available" as a ringtone. Some songs are not. If it is then you must purchase it as a ringtone.

How was your Ringtone created or where was it purchased from?

iPhone Purchased Ringtones FAQ
http://support.apple.com/kb/HT1398

How to create and buy a ringtone for your iPhone (U.S. iTunes Store)
http://support.apple.com/kb/HT1693

iPhone: Ringtones
http://support.apple.com/kb/HT1413

How to create custom ringtones in GarageBand 4.1.1
http://support.apple.com/kb/HT1358

GarageBand '08 - How to create custom ringtones for your third-party mobile phone
http://support.apple.com/kb/HT1036

Custom ringtones disappeared and won't sync now.

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