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Frequent Kernel Panics - help

Hey all,

Recently I've been having many kernel panics. I'm up to having about 2-4 per day. Originally I thought it was because of Flash but I uninstalled that and I still have them. I also thought it could be because of glimmerblocker but I still get panics when this is uninstalled. Here is the report log...hopefully someone can decipher it. Thank you for any help.

Interval Since Last Panic Report: 40784 sec
Panics Since Last Report: 2
Anonymous UUID:

Tue Feb 2 00:57:27 2010
panic(cpu 0 caller 0x296941): trying to interlock destroyed mutex (0x7a34ad4)
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x3593b848 : 0x21b2bd (0x5cf868 0x3593b87c 0x223719 0x0)
0x3593b898 : 0x296941 (0x802c84 0x7a34ad4 0x3593b8d8 0x3255ba)
0x3593b8a8 : 0x3255ba (0x7a34ad4 0x1 0x4b67be91 0x84591)
0x3593b8d8 : 0x368bc7 (0x7a34a40 0x316cf8fc 0x4 0x0)
0x3593ba28 : 0x34a91d (0x3593bb6c 0x6a40404 0x100 0x3593bb88)
0x3593bba8 : 0x352140 (0x316e1600 0x0 0x0 0x3593bbf4)
0x3593bc28 : 0x353a46 (0x0 0x0 0x0 0x0)
0x3593bd48 : 0x4afc47 (0x5270460 0x0 0x3174b200 0x0)
0x3593be08 : 0x4b5fd2 (0x57854c8 0x0 0x554a6c0 0x3174b200)
0x3593bee8 : 0x4b63e7 (0x554a6c0 0x0 0x6a24804 0x2d6)
0x3593bf78 : 0x4ee947 (0x57e27e0 0x6ac2608 0x6a24804 0x1)
0x3593bfc8 : 0x29e3fd (0x6ac2604 0x0 0x10 0x0)

BSD process name corresponding to current thread: GlimmerBlocker

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)

System uptime in nanoseconds: 3627685781427
unloaded kexts:
com.apple.driver.InternalModemSupport 2.6.0 (addr 0xfc7000, size 0x16384) - last unloaded 3501018670309
loaded kexts:
com.rim.driver.BlackBerryUSBDriverVSP 0.0.38
com.rim.driver.BlackBerryUSBDriverInt 0.0.38
com.microsoft.driver.MicrosoftMouseUSB 7.1
com.microsoft.driver.MicrosoftMouse 7.1
com.apple.filesystems.msdosfs 1.6 - last loaded 3421339801717
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIntelGMAX3100 6.0.6
com.apple.driver.AppleIntelGMAX3100FB 6.0.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.Dont Steal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI SMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleUSBHub 3.8.4
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.iokit.IOUSBMassStorageClass 2.5.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f0
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: VPN (Cisco IPSec), IPSec, utun0
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000

Message was edited by: prospekt

Message was edited by: prospekt

Black Macbook 2.4, Mac OS X (10.6.2)

Posted on Feb 1, 2010 10:04 PM

Reply
20 replies

Feb 1, 2010 10:28 PM in response to prospekt

HI and Welcome to Apple Discussions...



*com.rim.driver.BlackBerryUSBDriverVSP 0.0.38*
*com.rim.driver.BlackBerryUSBDriverInt 0.0.38*
*com.microsoft.driver.MicrosoftMouseUSB 7.1*
*com.microsoft.driver.MicrosoftMouse 7.1*

Check the Blackberry site to see if they have updated drivers for compatiblity with Snow Leopard. Also for the PocketMac so you can sync.

Boot without your BB and the mouse connected and see if you still see a kernel panic. If not, there's your culprits especially if the kernel panics started after you upgraded to SL.

Open System Preferences/Accounts - Login Items

If you have any apps listed to launch when you startup your Mac, delete them, restart your Mac and see if you still get a kernel panic.

Booting in Safe Mode might help also.

Safe Mode

What is Safe Mode

Go here for help to Resolve Kernel Panics









Carolyn 🙂



Message was edited by: Carolyn Samit

Feb 1, 2010 10:43 PM in response to Carolyn Samit

Hi Carolyn,

Thank you for the response. I have the latest version of BlackBerry Desktop Manager for Mac installed and I do not have PocketMac installed. I was beginning to feel as if my mouse was the cause, so earlier today I updated the drivers for the mouse. However, I still got the panic even after updating those drivers. My hardware tests always pass and my disk repair always ends up needed repair (it says it was corrupted). I'll try uninstalling the mouse drivers and not using the mouse and see how that works. Thank you for the information and the links! 🙂

Oh, additional info...I am usually connected via school VPN connection (through the default cisco VPN built into 10.6) and I had CleanAccessAgent as a startup item (which I need to get on the VPN).

Thank you!

Message was edited by: prospekt

Feb 1, 2010 10:46 PM in response to prospekt

You're welcome. Kernel panics can be the result of outdated drivers, bad RAM, incorrect permissions... so it's matter of deduction.

Even though you updated the mouse drivers, the hardware could still be incompatible with 10.6

At the BB site, the Desktop Manager minimum requirements are for 10.5 and up but they don't mention any compatibility with Snow Leopard. I have a BB. Switched to an iPhone and that was just one of the reasons I did.

*"my disk repair always ends up needed repair (it says it was corrupted)."*

If you couldn't repair the startup disk, then that could be another reason for the kp's.

Boot from your install disc and run Disk Utility.


Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
*(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)*
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart

While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. *Make sure there is always 10% to 15% free disk space*








Carolyn 🙂

Feb 1, 2010 11:05 PM in response to Carolyn Samit

I did the repair disk (and repair disk permissions) from my 10.6 disk just now. However, I did that as well yesterday after the disk said it needed repair. The repair was successful but it just seems like it always ends up needing repair after the kernel panics.

The SMART status said verified, and I am only using about 80 GB of a 250 GB hard drive.

I am going to try not using my mouse. Hopefully this will help with my problem. The kernel panics happened before I installed the BlackBerry Desktop Software (recently had to leave my iPhone 3GS due to my family switching carriers 😟 )

Thank you again for your help 🙂

Feb 3, 2010 4:45 PM in response to Carolyn Samit

Hi again,
At first it seemed like the mouse was the problem. But I just had another kernel panic. 😟 Here is the log...Thanks for any help again.

Interval Since Last Panic Report: 93167 sec
Panics Since Last Report: 3
Anonymous UUID:
Wed Feb 3 19:36:26 2010
panic(cpu 1 caller 0x324ee2): "rtunref(0x4f5c400) bad refcnt\n"@/SourceCache/xnu/xnu-1486.2.11/bsd/net/route.c:984
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x2fc73908 : 0x21b2bd (0x5cf868 0x2fc7393c 0x223719 0x0)
0x2fc73958 : 0x324ee2 (0x5a1e3c 0x5a2826 0x4f5c400 0x16b35f2c)
0x2fc73978 : 0x325502 (0x4f5c400 0x2 0x4b6a1658 0x3d9ce)
0x2fc739a8 : 0x368bc7 (0x4f5c400 0x3197ecfc 0x4 0x0)
0x2fc73af8 : 0x34a91d (0x2fc73c3c 0x6ce5404 0x100 0x2fc73c58)
0x2fc73c78 : 0x352140 (0x31878c00 0x0 0x0 0x2fc73cc4)
0x2fc73cf8 : 0x353a46 (0x0 0x0 0x0 0x0)
0x2fc73e18 : 0x35805a (0x54aa350 0x2fc73ed8 0x4ae441 0x67d4990)
0x2fc73e58 : 0x4ae4c4 (0x67d4990 0x2fc73ed8 0x540e7e0 0x2fc73ed8)
0x2fc73e98 : 0x4b69b2 (0x67d4990 0x2fc73ed8 0x0 0x1)
0x2fc73f78 : 0x4ee947 (0x540e7e0 0x5f2b6c8 0x6001f44 0x0)
0x2fc73fc8 : 0x29e3fd (0x5f2b6c4 0x0 0x10 0x64f7724)

BSD process name corresponding to current thread: GlimmerBlocker

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)

System uptime in nanoseconds: 5008303246944
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xcc0000, size 0x12288) - last unloaded 244022217252
loaded kexts:
com.apple.filesystems.autofs 2.1.0 - last loaded 21960334869
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.AppleIntelGMAX3100 6.0.6
com.apple.driver.AppleIntelGMAX3100FB 6.0.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont Steal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPI SMCPlatformPlugin 4.0.1d0
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.iokit.IONetworkingFamily 1.9
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f0
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: VPN (Cisco IPSec), IPSec, utun0
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000







And here is what the disk utility says before I repair disk with the OS X disk...




Verifying volume “Macintosh HD”
Performing live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
Invalid volume file count
(It should be 291918 instead of 291919)
Invalid volume directory count
(It should be 52911 instead of 52910)
The volume Macintosh HD was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.

Message was edited by: prospekt

Message was edited by: prospekt

Feb 3, 2010 7:25 PM in response to Dogcow-Moof

Thanks for the response,

I repaired the disk (and have to continue to repair the disk after every time I have these kernel panics). I am connected to my college wireless through the 10.6 built in Cisco VPN client, along with having to go through the Clean Access Agent to get online. As much as I hate the Clean Access Agent and VPN it is necessary. I'm not doing anything that should be causing a large strain on the network. Perhaps there is a way to fix this? Maybe a preference file issue or something similar causing the panics?

Feb 4, 2010 6:11 PM in response to Dogcow-Moof

Well from that website I posted a little earlier, I turned off ipv6 (whatever that is) and I've yet to have another panic. I mean I don't have parallels or vmware installed which would conflict with the Cisco Clean Access Agent software (and the 10.6 built in cisco VPN) according to the site, but I was desperate so I gave it a shot. I also re-dowloaded and installed the 10.6.2 combo update thinking maybe there was a corrupted network file or something. I really have no idea though which is why I came here.

Thanks for all the responses. 🙂

Frequent Kernel Panics - help

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