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Goaliegeek

Q: Wi-fi issues with new 3.1.3 update

Just updated to the new FW 3.1.3 and now my iPhone 3G wont connect to my wi-fi. It see's it but when I select it, after a few seconds I get a error: "Unable to join the network."
I reset my router and still nothing. MBP and PS3 can get on just fine.
Anybody else having issues?

MacBook Pro ~ Oct 14, 2008~, Mac OS X (10.6.2), 2.53GHz, 4GB RAM, nVidia 9400m & 9600mGT 512mb, 320GB hdd

Posted on Feb 2, 2010 6:35 PM

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Q: Wi-fi issues with new 3.1.3 update

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  • by gkirstei,

    gkirstei gkirstei Feb 27, 2010 2:50 AM in response to AWAC
    Level 1 (0 points)
    Feb 27, 2010 2:50 AM in response to AWAC
    Thanks, it worked for me. Now I have my wifi back. Will see how long, but now I'm happy!
  • by gkirstei,

    gkirstei gkirstei Feb 27, 2010 11:06 AM in response to gkirstei
    Level 1 (0 points)
    Feb 27, 2010 11:06 AM in response to gkirstei
    After two hours of usage back to the same problem.
  • by SWFIII,

    SWFIII SWFIII Feb 28, 2010 9:25 AM in response to Yaxide
    Level 1 (0 points)
    Feb 28, 2010 9:25 AM in response to Yaxide
    deleted

    Message was edited by: SWFIII
  • by tomagion,

    tomagion tomagion Feb 28, 2010 3:49 PM in response to Goaliegeek
    Level 1 (0 points)
    Feb 28, 2010 3:49 PM in response to Goaliegeek
    I may have an answer to this one and it may not be the iPhone at fault.

    I use a Netgear WNDR3700 gateway router. Netgear have just posted a new firmware update that includes this fix

    "•Fixed: “iPhone keeps asking for wireless passphrase” issue."

    according to Netgear's FAQ for this firmware update.

    So it may be worthwhile pestering your wireless provider for a fix too.
  • by sadrian80,

    sadrian80 sadrian80 Mar 1, 2010 5:54 AM in response to whatheck
    Level 1 (0 points)
    Mar 1, 2010 5:54 AM in response to whatheck
    Thanks for your reply.

    I tried everything. Setting up as new device, resetting everything - WLAN doesn't work. I tried 4 different routers for now with and without encryption. still no luck.

    I think it is definately broken. What can I do? I'm out of normal warranty, but I think this is apple's fault ,but they don't offer me any senseful choice of contact on their website. Any hints?
  • by Buster60,

    Buster60 Buster60 Mar 1, 2010 6:23 PM in response to Goaliegeek
    Level 1 (0 points)
    Mar 1, 2010 6:23 PM in response to Goaliegeek
    After several days...

    iPhone: settings-->general-->reset-->reset network settings.

    Thanks to Allan Sampson!
  • by ndkent,

    ndkent ndkent Apr 13, 2010 12:05 PM in response to Buster60
    Level 1 (0 points)
    Apr 13, 2010 12:05 PM in response to Buster60
    My 3G wifi worked fine with 3.1.2 and before. After upgrading to 3.1.3 I get "Unable to join the network _" to any and all networks I try (not just my own home) even though I'm picking them all up with the wifi strengths I've been used to. So I'm confident it's not a router issue or an antenna issue. Tried the network settings reset that's been mentioned. No change.

    Kind of wary about a restore being a big timewaster but I guess I have to.
  • by Nick Rooney,

    Nick Rooney Nick Rooney Apr 13, 2010 3:29 PM in response to ndkent
    Level 1 (34 points)
    iPhone
    Apr 13, 2010 3:29 PM in response to ndkent
    The restore might work, but doubtful. The firmware has probably jacked up the WiFi until a new firmware is released.

    Contact Apple at apple.com/feedback and let them know. if enough people contact them we hopefully will get a solution.
  • by EtcEtcEtc,

    EtcEtcEtc EtcEtcEtc Apr 16, 2010 3:14 PM in response to Goaliegeek
    Level 1 (0 points)
    Apr 16, 2010 3:14 PM in response to Goaliegeek
    Same issue: upgraded to 3.1.3 and wifi now fails.

    Tried "Reset Network Settings"; networks are
    initially detected but immediately lost.

    Tried "Restore" and "Set up as new"; networks are
    initially detected, work briefly/sporadically
    but are then lost.

    Only solution: "out of warranty replacement"
  • by myrobservation,

    myrobservation myrobservation Apr 16, 2010 8:16 PM in response to EtcEtcEtc
    Level 1 (0 points)
    Apr 16, 2010 8:16 PM in response to EtcEtcEtc
    I too had the same problem that a lot of people state - after the upgrade wifi was not working.
    I could see and join the wifi network no problem but browsing the internet, etc. did not work.
    I could turn off wifi and browse the internet via 3G no problem.
    I reset the network settings but this did not work.
    I released my DHCP address in the router and clicked renew on the phone and got an IP but browsing, etc. still did not work.
    I set a static address in my iphone and everything works fine.

    Those who are having a problem may want to try to set a static address in their iphone.
  • by EtcEtcEtc,

    EtcEtcEtc EtcEtcEtc Apr 17, 2010 12:36 PM in response to myrobservation
    Level 1 (0 points)
    Apr 17, 2010 12:36 PM in response to myrobservation
    Thanks, I tried your suggestions but no luck.

    Apple says the failure of the "set up as new" procedure
    unambiguously points to hardware failure. I am not sure
    whether the upgraded firmware is down-rev'd in this
    process (the phone still shows 3.1.3).

    AT&T says its Apple's problem.
  • by Jordi Guillaumes,

    Jordi Guillaumes Jordi Guillaumes May 28, 2010 6:43 AM in response to Goaliegeek
    Level 1 (0 points)
    May 28, 2010 6:43 AM in response to Goaliegeek
    I've bought an iPhone 3GS/16 and I've got the sluggish wifi connection problem. At home I have a TimeCapsule as base station.

    I've SOLVED the problem disabling the "anti-interference" feature of the TC (I guess any Airport base station has the same setting). That feature is accesible pushing the "advanced" settings button in the wireless tab.

    At work I can hook to various wifi networks. Some of them have the issue, others don't. Anyway, I don't have any access to the settings of those routers, so I can do nothing at this time.
  • by Anson Huuuuu,

    Anson Huuuuu Anson Huuuuu May 30, 2010 5:47 PM in response to AWAC
    Level 1 (0 points)
    May 30, 2010 5:47 PM in response to AWAC
    Thank you so much for this info.
    I have called Apple, they said might be my phone's problem, cause my warranty expired.
    I did what u say, it works.
    Thanks again.
  • by Anson Huuuuu,

    Anson Huuuuu Anson Huuuuu May 30, 2010 6:30 PM in response to Goaliegeek
    Level 1 (0 points)
    May 30, 2010 6:30 PM in response to Goaliegeek
    well, after 10 mins, unable to join wifi again.
    followed the steps, but it seems not working.
  • by Marsha9,

    Marsha9 Marsha9 Jun 2, 2010 6:36 PM in response to Goaliegeek
    Level 1 (0 points)
    Jun 2, 2010 6:36 PM in response to Goaliegeek
    I have the same problem even after resetting the network 2 times. Does anyone have the answer? I could connect to my home wifi effortlessly before the upgrade.
    I too get asked for a password. There has never been one assigned as my iphone always connected automatically. HELP!
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