Apple.com very very slow to load since iPad release....

Cookies have nothing to do with this, so deleting them won't help you at all. Why don't you try downloading and running Snow Leopard Cache Cleaner.

Then restart Safari and test it on those pages again.

Hi Murray,

Do not use Snow Leopard Cache Cleaner for your browsers. It is for system maintenance. It is 3rd party software not written by Apple.

For Safari maintenance...

From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.

http://support.apple.com/kb/TS1594

Make sure Safari is running in 32-bit mode. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.

Download and install the 10.6.2 combo update which incudes several Safari fixes. It's ok to do this even though you are already running 10.6.2.

http://support.apple.com/kb/DL959

If Safari still crashes, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash.







Carolyn 🙂

Same problem here. Ever since the iPad unveling Apple.com loading is REALLY slow. Several posters here seem to have misunderstood the problem and addressed Safari crashes. It's not crashing, just incredibly slow to load its very own homesite. What gives?

Having the same problem. Glad I am not the only one. Have not yet found a solution although, have tried all of the proposed fixes and still having the slow loading.

I have the exacte same problem. Brand new Lenovo with windows 7 and IE8 and with all updates installed. I can surf the web in lightning speed.... just not apple.com. Internet explorer just stall... all other web sites are fine.

Very strange - glad im not the only one

br. Anders

Can't speak for the MACs, but I had this problem with my Dell Vista PC using IE8 - very slow loading pages on the apple.com website and browser unresponsive until each page completely loads. I isolated the problem to the Add-On "QuickTimeCheckClass" which loaded when visiting the apple.com website. I disabled this Add-on and the problem went away. This same Add-On was also used on a few other websites, but with it disabled, I have not had any problems with any of the sites.
Hope this helps.

Disabling the "QuickTimeCheckClass" on IE 8 worked for me too!

Thanks for the tip.

I am running Windows 7 and I have the same problem. However, I do not have the QuickTimeCheckClass add-on.

This doeasn't appear to be an exact science.
The way I isolated the add-on (QuickTimeCheck Class)that was causing the issue on my PC, was to look at the loaded add-ons prior to opening the Apple website. Then I checked to see which add-on loaded after I went to the website and it was then I discovered this add-on had loaded. I disabled it and the issue went away. However, if you don't have this add-on, you may want to check to see if another add-on maybe gets loaded when visiting the Apple site. Another way is to disable each add-on one at a time to see if one of them is the problem, but of course this will take some time depending on how many add-ons are installed.