4 Replies Latest reply: Feb 9, 2010 5:06 AM by jrg_uk
Rob Wheatley Level 1 Level 1 (15 points)
Hi There,

I've just uploaded a bunch of new pictures from my Canon EOS 5D Mark II in RAW format and they are not being recognised. Aperture, Preview or PS 3 don't recognise them. Aperture gives me a dotted line box, Preview does nothing and PS3 just tells me it's an unsupported file format.

Even my old RAW has stopped opening (350D and 40D).

Everything worked fine a few days ago. All I have done to my system is regular Software Updates, but I note that RAW support 2.7 was installed a few days ago - could that have corrupted things somehow?

Has anyone else had problems since installing 2.7?

Any ideas how to fix this?

As a note, I can open these files using the Canon software that came with the camera (which I installed back in the dark ages and never use).

Cheers,

Rob.

Mac Pro 8 core, Mac OS X (10.6.2)