Type 10 Error with Outlook Express 5.0

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Level 1

35 points

Type 10 Error with Outlook Express 5.0

We have a PowerMac running OS 9.2.2 that can't open Outlook Express. Each time we try it crashes the system with a Type 10 error.

I've tried reinstalling Outlook with no success.

Mac OS 9.2.x

Posted on Nov 15, 2005 12:25 PM

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Answer 1

Nov 15, 2005 1:31 PM in response to Dan_Ross

Look at this Apple document http://docs.info.apple.com/article.html?artnum=60763

Also zapping PRAM will sometimes fix this problem. See Mac PRAM, NVRAM, CUDA/PMU & Battery Tutorial

Cheers, Tom

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Answer 2

Nov 15, 2005 2:23 PM in response to Dan_Ross

Hi, Dan -

Try also compacting the database files. To do that, with Outlook Express quit, hold down the Option key and start Outlook Express up - you'll get a splash screen offering to compact the databases. Click yes.

It may also help to increase the Preferred memory allocation for Outlook Express. Adding 20 or 30 thouseand, or even more if you have the RAM to support it, is not excessive.
Article #18278 - Assigning More Memory to an Application

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Answer 3

Dan_Ross Author

Level 1

35 points

Nov 16, 2005 6:28 AM in response to Dan_Ross

Ok, I'm not sure what happened but now it's working. It just sat overnight, no restart or anything.

??????

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