Problem with the iPhone Camera Driver.

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Level 1

8 points

Problem with the iPhone Camera Driver.

I have the Original iPhone with a 3.1.2 OS and I'm on a Windows Vista Ultimate x64 machine. The "Apple Mobile Device USB Driver" is installed and everything works perfectly normal, iTunes recognizes the iPhone and I can transfer files and use all the functions iTunes has. The only problem I have is that when I plug in my iPhone the "iPhone" driver fails to install every time therefor it's not showing on My Computer and I can't get the photos from my phone as the driver I need makes the iPhone look as a 'Digital Still Camera'. I tried uninstalling and reinstalling every Apple related software multiple times, uninstalled and reinstalled the drivers from the Device Manager and scanned for hardware changes but nothing worked. I also tried to change various USB ports and followed other simple instructions given by people on forums but none of these worked. I would really appreciate if anyone can help me solve this problem.

This is the problem message I'm getting when it fails to install;
http://www1.speedyshare.com/files/20781820/download/Problem.jpg

..and this is the report for that same error;
http://www3.speedyshare.com/files/20781858/download/Report.jpg

I think it's important to mention that I plugged in my phone on another machine (Windows XP) and every thing worked good.

Thanks in advance.

Message was edited by: StiJv

Original iPhone, iPhone OS 3.1.2

Posted on Feb 6, 2010 4:29 AM

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Answer 1

StiJv Author

Level 1

8 points

Feb 8, 2010 4:33 AM in response to StiJv

Bump.

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Answer 2

StiJv Author

Level 1

8 points

Feb 10, 2010 1:34 PM in response to StiJv

So like.. I'm the only one whose having this problem, right?

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Answer 3

Roheryn

Level 1

0 points

Feb 10, 2010 5:36 PM in response to StiJv

I'm having the same problem! I don't know how to get my pics from my iPhone 2g either! It all started when I upgraded to iTunes 9.0.3 and iPhone OS 3.1.3....

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Answer 4

StiJv Author

Level 1

8 points

Feb 12, 2010 3:48 AM in response to Roheryn

I'm not sure when it started but it might have something to do with iTunes because I install every update when it gets released. I just can't believe I can't find any help about this problem.

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Answer 5

Mar 20, 2010 10:31 AM in response to StiJv

I have a 3GS and was having many problems with my device driver using Windows 7.

The solution I found was to uninstall the driver

Can do this through Device Manager--

KEY STEP: I also read that having any photos in your CAMERA ROLL which you saved from the internet or email will INTERFERE with proper installation of the driver.

Save yourself some headaches and before going through these steps make sure you delete all images in your camera roll which were saved from email or the internet. I beat my head against the wall for a good hour because I couldn't believe it would make a difference--it does--I have no idea why.

THEN:

Open device manager and navigate to "Portable Devices" and uninstall the driver.

Unplug the iphone and plug it back in. The driver should install normally and actually be functional. It worked for me anyway.

Hope this helps.

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Answer 6

FabioG73

Level 1

0 points

Apr 5, 2010 11:22 AM in response to Ani Sonam

This is a BUG! Wow, my first Apple bug. It is definetely a problem caused by photos or videos saved from the internet. Remove those, and everyting works just fine.

Thanks to the smart guy that spotted it. I would never make figure it out. There's no logical reason for it, except maybe a format conflict. Probably the camera is registered for its own formats. The content should be converted before saving. Just guessing. Thanks

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