1662 Views 1 Reply Latest reply: Feb 6, 2010 10:10 PM by b noir
"itunes could not contact the ipod software update server because you are not connected to the internet. Make sure your internet connection is active and try again"
With that one, try the following document. (If the relevant box is already checked, try unchecking and rechecking it and clicking OK.)
[iTunes for Windows Vista: iTunes cannot contact the iPod or iPhone software update server|http://support.apple.com/kb/TS2367]