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iPod causes iTunes to freeze

My 80 GB iPod was causing me some difficulties in freezing for about ten seconds every once in a while, so I plugged it into my computer and it appeared to make iTunes freeze and was not recognized by iTunes, but it was by Windows. I tried resetting it and then restarting my computer and neither of these worked, so I put it into Disk mode and it worked fine, so after that I ejected and unplugged it and tried to plug it in again in normal mode with no success, so I put it back to disk mode and restored it, and now my iTunes will freeze and not recognize it whether it is in disk mode or normal mode, and of course, it has no music on it now. I need help really bad with this; no damage has been done to my iPod in recent memory, and this is really confusing and bothering me.

Windows Vista

Posted on Feb 6, 2010 11:18 PM

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10 replies

Feb 8, 2010 4:42 PM in response to rararararararrarr

I have identical problem with one interesting addition. When I borrowed a friends mac and restored it, it worked beautifully when transferring 7000+ songs, but Mac restored OS on iPod won't work on Windows. So restored on Vista and XP systems and ended up with same freezing issues. I don't know about you, but all this started when I updated iPod software in January. Sabotage!?!

Feb 10, 2010 3:05 PM in response to rararararararrarr

After days of struggling with the sam problem, I believe I have a solution.

Soft reset your iPod by pressing the menu and select buttons at the same time. Then, when the iPod is rebooting, hold the select and play button when the apple logo pops up. This will put the iPod into disk mode. Now, plug into your computer, and right click on the iPod, then click format, and format it into a FAT file system format, which should be default. Do this, and when it's done, it should pop up in iTunes.
WARNING: This will delete all the music and files off the iPod, but for me it was the only thing that worked after reinstalling iTunes and basically everything else I could try. Hope this helps

May 15, 2010 8:05 PM in response to Somanysongs

you can try restoring it, but that's a temporary fix.
I have a 120GB classic as well, and it got to the point where i had to restore it just to put music on...other wise it would freeze at one. If i restored it it would update about the first 200 songs, then freeze.
Now, however, after doing that so many times my ipod causes itunes to freeze as soon as i plug it in, so i can't even restore it anymore.

i think a complaint to apple is in order...this is a VERY common problem.

May 16, 2010 1:49 PM in response to rararararararrarr

Hi -- Here are some notes from my experience...good luck!

After iTunes9 problems, then uninstall and revert to iTunes8, iTunes would not recognize my iPod. One solution at these support discussions suggested reformatting the iPod hard drive:
http://discussions.apple.com/thread.jspa?threadID=2429529&tstart=0
http://discussions.apple.com/thread.jspa?threadID=2327352&tstart=0
Note the comments on putting iPod into Disk Mode -- see instructions at
http://support.apple.com/kb/HT1363
You will need to be familiar with treating the iPod as an attached USB drive, using My Computer and these downloaded programs. If this is too technical, get some help.

Following the instructions in the above posts, Windows would not start the formatting, and Command Prompt reported "The volume is too big for FAT32" -- Windows will only format a 32Gig drive. Following suggestion at
http://www.online-tech-tips.com/computer-tips/formatting-external-hard-drive-to- fat-32/
I downloaded and ran Swissknife, but it gave read-errors when trying to format the iPod drive.

Based on another suggestion at
http://serverfault.com/questions/52640/how-to-format-as-fat32-from-windows-7-vis ta
I downloaded Fat32Format or "guiformat.exe" from
http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm

This started without errors and ran for 2-3 hours, but it seemed to get stuck at 23% formatted. I closed the program. However the drive can be loaded with files, and back in iPod mode it appears in iTunes...yay!

Message was edited by: reeky

Message was edited by: reeky

iPod causes iTunes to freeze

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