7 Replies Latest reply: Feb 22, 2010 11:17 PM by turingtest2
Almia Level 1 Level 1 (0 points)
My Ipod has a series of horizontal lines running across the screen, i have tried resetting the ipod but to no avail, cant get rid of them, now the ipod is stopping mid song and reverting to battery charge. Its not twelve months old can you help.

Windows XP
  • Nancy Fenn Level 1 Level 1 (5 points)
    I have the same problem--horizontal lines, no apple sign and blank screen. I can hear the click wheel working, but no display....Help!
  • Ern281 Level 1 Level 1 (0 points)
    I heve the lines but so far no other problems But I really love watching vids so big inconven restored twice no good lines still thare!!
  • David Spalding Level 1 Level 1 (0 points)
    Blank lines or white lines or pixels locked on a single color on an LCD screen generally indicate a failure of the graphics chip or the individual line circuits. It's not repairable, usually requiring a replacement of the screen in laptops. ,:(
  • David Spalding Level 1 Level 1 (0 points)
    TuringTest2 posted in another thread instructions for booting an iPod into a diagnostic mode, I noted in this mode there are display tests. I don't want to coax you into messing around with this, but perhaps TT2 will talk you through it ... or you could take the faulty ipod to an Apple store and ask the geniuses to evaluate the results of the video tests. (If a "genius" says, "What diagnostic tests?" ask for another .)

    You didn't mention how old your iPods are, so they may be well beyond the MBF, "meantime between failure." These kinds of electronics don't last forever, particularly when subjected to routine mobile device (ab)use.
  • turingtest2 Level 9 Level 9 (53,760 points)
    *iPod Diagnostics*

    Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode.

    I don't have a "live" iPod Classic with me at the moment to check what you should expect to see but the display diagnostic screens should be fairly self-explanatory.

    When you're finished reset the iPod by holding down SELECT & MENU.

    tt2
  • David Spalding Level 1 Level 1 (0 points)
    Silly me, I was taking pics of a Cover Flow anomaly this weekend, didn't take one of the diagnostic screens on my Nano 3G and Classic 7G. But I would discourage anyone from "experimenting" with the diagnostics ...

    I believe the menus (based on my Nano) you're looking for are Video -> IVPattern, or LCD -> Color Pattern.
  • turingtest2 Level 9 Level 9 (53,760 points)
    David Spalding wrote:
    Silly me, I was taking pics of a Cover Flow anomaly this weekend, didn't take one of the diagnostic screens on my Nano 3G and Classic 7G. But I would discourage anyone from "experimenting" with the diagnostics ...

    I believe the menus (based on my Nano) you're looking for are Video -> IVPattern, or LCD -> Color Pattern.

    Nothing wrong with a little experimenting

    You can't actually do any harm in diagnostics mode, although if you get there by accident it's not immediately obvious how you get back to normal operation, i.e. reset. The screen functionality tests on the Classic are at *Diagnostics Mode > Manual Test (Menu) > IO > Display*. In the Backlight section you can use |>> and |<< to test the backlight brightness control and in Color the select button steps through a series of graduated, solid & checkerboard screens.

    tt2