3 Replies Latest reply: Apr 18, 2010 1:14 PM by nellus491
sazgregory Level 1 Level 1 (0 points)
Im hoping you can help me. I recently installed Windows 7 on my HP Laptop. I have had to re-download iTunes to re-install on my laptop as I reformatted my hard drive to do the install. I have downloaded the correct iTunes and when I go to run the program it doesnt do anything. It doesnt come up in my task manager, it doesn't start installing it just does nothing. I have followed all the steps as instructed so far but I cant seem to get it to run. The main issue is that I am unable to update my iPhone without iTunes.
Please let me know how to get this to work.

Thank you.

HP Pavilion DV7, Windows 7
  • briancanada Level 1 Level 1 (0 points)
    easy to fix
    click on the windows circle and in the search box type in UAC hit enter
    move the slider to the BOTTOM
    click OK
    restart computer and try again
    you have to DISABLE UAC to get Itunes to work!
  • jonas_macs Level 1 Level 1 (0 points)
    I am having the same problem and that didn't fix it.

    I purchased a new laptop with Windows 7 64 bit. I downloaded the install file. When I double click the icon nothing happens.

    I Downloaded the install cleanup utility and ran that (nothing with itunes in it).
    I Downgraded the UAC to the lowest security setting.
    I re-downloaded the install file and tried again.
    I deleted all the temp files in the user file folder.
    I made the install file compatible with Windows Vista (SP 2).

    Still nothing. I double click (or right click and run as administrator) and nothing happens.
  • nellus491 Level 1 Level 1 (0 points)
    I am having a similar problem.

    I had Itunes installed and working. I got the itunes update popup this evening and allowed it to update, now it won't work.

    I have tried uninstalling and then re-installing but still with no luck.
    I am running Windows 7 64bit as well.