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-42408 error

getting a -42408 purchase error from the store. tried to download a prepaid album

Dell, Windows XP

Posted on Feb 9, 2010 10:53 PM

Reply
7 replies

Feb 20, 2010 8:06 AM in response to kevinplays

I, too, have experienced this "iTunes store error -42408" problem recently. I just downloaded iTunes 9.0.3 (which was the SAME version that I was running before), installed it and everything seems to be working fine: No error message, the sync started automatically and my most recent purchases from a week ago were loaded on my iPod as usual. I can't offer any deep insight other than to speculate that, perhaps, the "bug" has quietly been removed from 9.0.3.

Feb 28, 2010 11:45 AM in response to datatech

I Just talked with Apple Support and they provided the following fix which worked for me:
1) Save important files and Force Quit Itunes
2) Make sure all applications are closed
3) Open Safari
4) Click on "Safari" and click "Empty Cache"
5) Close Safari
6) Open Itunes and click "Store" and "Authorize Computer"
7) Enter your User name and password and click OK.
8) That's it....it worked for me and everything is working properly
GOOD LUCK!

-42408 error

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