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Change country on iTunes account

5219 Views 7 Replies Latest reply: Feb 10, 2010 12:21 PM by MSglol RSS
MSglol Calculating status...
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Feb 10, 2010 11:45 AM
Hi, I've got an UK-account for iTunes but just recived a gift certificate from the US iTunes. When I try to change the country I get that I need to spend my balance of 0,11 pound before I change my country. But what on earth can I spend 0,11 pound on? Is there some way to remove that money and then change the country?

Message was edited by: MSglol
  • roaminggnome Level 10 Level 10 (89,165 points)
    Currently Being Moderated
    Feb 10, 2010 11:46 AM (in response to MSglol)
    You can't buy from the another country's store.

    "Purchases or rentals (as applicable) from the iTunes Store are available to you only in the United States, its territories, and possessions, and are not available in any other location. You agree not to use or attempt to use the iTunes Store from outside of the available territory. Apple may use technologies to verify such compliance."

    http://www.apple.com/legal/itunes/us/terms.html

    "The Service is currently available only in the United Kingdom and is not available in any other location. You agree not to use or attempt to use the Service from outside of the available territory, and that iTunes may use technologies to verify your compliance."

    http://www.apple.com/legal/itunes/uk/terms.html
    powerbook g4, iMac 20, Mac OS X (10.6.1), airport express, iphone, ipod, ipod touch
  • roaminggnome Level 10 Level 10 (89,165 points)
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    Feb 10, 2010 11:56 AM (in response to MSglol)
    Even if you change stores, you will not be able to buy unless you have a U.S. address and a credit card that is billed to that address and you are in the U.S.

    " I need to either find a way to spend £0,11 or get the £0,11 removed from my account."


    You can buy a song.

    You can e-mail itunes support and ask:

    http://www.apple.com/support/itunes/
    powerbook g4, iMac 20, Mac OS X (10.6.1), airport express, iphone, ipod, ipod touch
  • roaminggnome Level 10 Level 10 (89,165 points)
    Currently Being Moderated
    Feb 10, 2010 12:04 PM (in response to MSglol)
    " If it were that easy you wouldn't find me in here complaining, would you?"

    I have no idea. People constantly ask questions that are covered in manuals, the press, the help feature, etc.


    "And a song costs £0,99."

    So, what's the problem? The .11 would be gone if you bought a song. The additional .88 would be charged to your card. Problem solved.
    powerbook g4, iMac 20, Mac OS X (10.6.1), airport express, iphone, ipod, ipod touch
  • varjak paw Level 10 Level 10 (167,140 points)
    Currently Being Moderated
    Feb 10, 2010 12:08 PM (in response to MSglol)
    I need to change the country of my account from the UK store to the US store.

    You can't. Again, you cannot use a US-issued gift certificate with your UK-based iTunes Store account, and the terms of service for the iTunes Store prohibit your attempting to use the US iTunes Store since you apparently don't live in the US. Unless you've moved to the United States, there's nothing further that can be done to help you with this issue.

    I would suggest you contact the person who gave you this gift certificate and let them know. Perhaps if they contact the iTunes Store, the Store will take pity on them and refund their money (though the iTunes Store is pretty clear that gift certificates don't work outside of the country of purchase).

    Regards.
    iMac 2.8 Core 2 Duo 24" 4GB ATI 2600, Mac OS X (10.6.2), PowerMac G5 2.0GHz DP, Dell w/ Windows Vista Unlimited SP2, several others VM

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