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preview won't scan: com.apple.ImageCaptureCore error -9931

When I try to use preview to scan with my HP Photosmart C6180, the scan process slows to a crawl and when I cancel I get error message "com.apple.ImageCaptureCore error -9931."

iMac 2 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM, Mac OS X (10.6)

Posted on Feb 10, 2010 2:50 PM

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6 replies

May 16, 2010 8:54 AM in response to fmdolan

I have the same problem with a Canon Rebel T1i. I was able to import photos last week; this week I get the message "The operation couldn't be completed. (com.apple/ImageCaptureCore error 2.)"

This thread shows it's been "answered", but I don't see anything that solved the problem. I tried looking for an image capture plist, but I must be looking in the wrong place.

preview won't scan: com.apple.ImageCaptureCore error -9931

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