Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: j1s
j1s Author
User level: Level 1
16 points

27" imac will not start up

My 2 month old 27" imac will not start , i have run a hardware test all ok, but will not start-up , even from cd holding the c button (corded keyboard)

What happens grey/whitish screen apple logo spinning pattern then the pattern freezes after about 1 min and nothing HELP

macbook air, Mac OS X (10.5.2), mac mini

Posted on Feb 11, 2010 12:17 PM

Reply
7 replies
User profile for user: elmac
elmac
User level: Level 5
4,252 points

Feb 11, 2010 12:24 PM in response to j1s

Hi, 1st -> call AppleHelp or set up an Appointment at your local Genius Bar..You can do this by going to the Main Apple site -> Support -> Genius Bar
Turn Off your Mac -> unlpug ALL cables including power..I would wait 10 minutes & then reconnect power & just K/B & mouse..restart..
You could try booting from your Apple supplied -> Disc#1.
These suggestions are not listed in any special order:- take your pick as you see fit..good luck..L
Reply
User profile for user: elmac
elmac
User level: Level 5
4,252 points

Feb 11, 2010 12:43 PM in response to j1s

Hi, do you have ALL your info backed up?
I see you have a MacMini - if you have everything backed up transfer it to the MacMini and schlep that! As you have tried nearly everything, I doubt the Mac will be serviceable until AppleHelp advise & possibly a subsequent journey to an Apple Tech. Sorry to be negative....L

Message was edited by: elmac
Reply

27" imac will not start up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up