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User profile for user: 100YAN89
100YAN89 Author
User level: Level 1
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Extremely slow iPod nano (2nd gen) sync.

When I plug-in my nano to my Windwos 7 syncing is extremely slow even when there's only one file to sync. I have the lates iTunes version (9.0.3.15). I tried all USB ports - same result. Do you have any ideas what the problem might be.

Thank you.

Windows 7, iTunes 9 iPod nano 2G

Posted on Feb 11, 2010 12:36 PM

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11 replies
User profile for user: b noir
b noir
User level: Level 9
72,324 points

Feb 11, 2010 1:10 PM in response to 100YAN89

Thanks! I can't track down precise chipset details for that one, but I'm pretty sure it's not an Intel PM55, which rules out one possibility.

We'd better check on your Power Management settings. Even though your iPod is currently being recognised, if you apply the measures from the following document, do you get a better sync?

[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
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User profile for user: 100YAN89
100YAN89 Author
User level: Level 1
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Feb 11, 2010 1:43 PM in response to b noir

Thanks! Sync's definitely faster now, but iTunes still freezes for most of the time during sync (I forgot to mention that in the first post). Also, after the first automatic sync is complete, when I change a setting (for example check the "Sync checked items" box) and click Apply, iTunes dispalys "Syncinng iPod. Don't Disconnect." and freezes, but the iPod still shows the main menu, as if it's not connected. After a few minutes iTunes shows the "iPod cannot be syced" message.
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User profile for user: b noir
b noir
User level: Level 9
72,324 points

Feb 11, 2010 1:58 PM in response to 100YAN89

Interesting. This is sounding a bit BIOS-y.

Toshibas can have issues with their USB connections with older versions of the BIOSes in place. (They're much better now that they used to be, though.)

Can you confirm your model number for me Yan? I've been searching the main Toshiba support page to references for the Toshiba Satellite L450-01M (so I can check on BIOS updates and chipset drivers and so forth, but I'm not able to locate any information for that particular model:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
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User profile for user: b noir
b noir
User level: Level 9
72,324 points

Feb 11, 2010 2:19 PM in response to 100YAN89

🙂 Please forgive me for being a bit relieved that I didn't have to search through a Bulgarian-language support site ... (In recent times I've been spending a lot of time searching for stuff at Acer's Italian support site ... it's doable, but a bit nervewracking.)

Good-O. Found the drivers and downloads page, and there's a BIOS update available for the L450-01M: Version 1.30, posted 1/4/2010. Are you up to date on that?
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User profile for user: b noir
b noir
User level: Level 9
72,324 points

Feb 11, 2010 2:54 PM in response to 100YAN89

Hmmm. Okay, the BIOS was the only new update available for the model.

Just doublechecking. In the course of your troubleshooting to date, have you been through the following document?

[iPhone or iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date|http://support.apple.com/kb/TS1538]
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Extremely slow iPod nano (2nd gen) sync.

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