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Italic and bold fonts for Hoefler Text are no longer available to MS Word

Apple provides regular, italic, black, and black italic styles for the Hoefler Text font. I've used them before but since I installed Snow Leopard, I cannot creat italic or bold (black) in MS Word. When I make text italic or bold (black), the characters disappear--the sentence shortens as if I had deleted the phrase, but if I change it back to regular, it reappears.

Font Book shows that I have all of these styles of Hoefler Text in the Library. I tried disabling and then enabling, but that didn't work. Has anyone else encountered this problem? If so, have you discovered a solution? Thank you.

MacBook Pro 17-inch, Mac OS X (10.6.2)

Posted on Feb 12, 2010 7:52 PM

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Posted on Feb 12, 2010 8:05 PM

If you don't get an answer here, the Word forum is at

http://www.officeformac.com/ProductForums/Word

Always tell people what Word version you are talking about when asking for help with that app.
10 replies

Feb 13, 2010 8:01 AM in response to Tom Gewecke

Thanks, Tom. I tried the Word forum and found two possible solutions. One was to use Font Book to resolve duplicates, which did not work. The other was to replace the newer version of Hoefler Text (6.1d7e1), which came with Snow Leopard, with older .dfont version in OS X 10.5, which seems to be 6.0d7e1 according to the Mac OS X 10.5: Fonts list (http://support.apple.com/kb/HT1642). I have to ask someone on Monday for a copy of the older font; it's not on my system, and I don't want to wipe out Snow Leopard by reinstalling the old operating system.

Feb 13, 2010 1:20 PM in response to mon2ier

Interestingly, that Hoefler Text font version (6.1d7e1) produces this in Word '04:

ieorindnvoihrenfoip
dijfikndfoihdflnODifhoeihr
oidnfOidhfoienfoihdfoihoi
hornboibaoihoihdfi


The color is adjustable via the color palette. Methinks there's something else going on with your installation. However, if you're using a different Word version (something you've failed to identify), then all bets are off.

Feb 15, 2010 5:39 PM in response to Tom Gewecke

Thanks for the file. It obviously helped, but I am not sure how. I probably should have taken careful notes about what I did by way of disabling and removing the .ttf fonts and then dragging in the .dfont variety. At one stage when I brought up a Hoefler document in Word, the regular Hoefler text had disappeared. I panicked and removed the .dfont version. Later, after trying something else, the text came back but (judging by the numerals) it was not Hoefler. To make a long story short, all styles of Hoefler (including italic and black) are now working. There are no duplicate font files—I used Remove Duplicates—but I have no Hoefler file in either of the two Fonts folders, even though I can see Hoefler Text in Font Book! To be safe, I used Font Book to export the Hoefler Text to a back-up folder, and the version it exported is the .ttf version. In Get Info I confirmed that it’s the 6.1d7e1 variety. I restarted the computer twice, and determined that this situation is stable. Go figure.

In any event, you set me on the right road. Hoefler Text is now working as it should. I appreciate your help.

Italic and bold fonts for Hoefler Text are no longer available to MS Word

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