You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Desktop items get unsorted after cold boot on Snow Leopard 10.6.2

The Desktop items get unsorted after cold boot on Mac OS X 10.6.2 (Snow Leopard).

I have about 25 items (mostly aliases of files or folders) on the Desktop, sorted as vertical rows on left and right side of the screen.

When the issue hits, they all get located as vertical rows on the right side of the screen, unsorted in relation to their custom relative position before the issue.

Any idea? Thanks.

Mactel, Mac OS X (10.6.2)

Posted on Feb 13, 2010 1:13 AM

Reply
48 replies

Oct 19, 2010 10:50 PM in response to Guitar Monster

Same thing here!
It happened to me on the desktop only once, not when I upgraded from Leopard to Snow Leopard, but when I updated the new OS from 10.6.3 to 10.6.4...
The desktop would not be such a big issue for me, since I do not have that many files on it (probably too much than necessary, but still...), so I can still reorder it if it happens.

But what is reeeeeeeally bugging me is that it happens more often in folders, where I have hundreds or thousands of files... I can no longer find what I need, this is such a pain!! I noticed that after the upgrade, my file classification was kept, but the grid was messed up. Some of the files were not on the exact same line and whenever I clicked on "snap to grid" in the contextual menu, there would be one line missing, and the files on this line would be scattered anywhere in the folder. This is impossible to reorganize! Even more so than now I cannot even move around files in the folder to make room for the others: every single space on the grid has to be occupied if I want to move a file to a new line after the last one in the folder. So I either have to move all my files to another folder and place them back in the right order one by one, or... nothing. No other option.

I find it amazing that Apple still does not care about this issue, when it is a BASIC need for users to find their **** files!! I don't care about the other improvements of SL, I wish I could downgrade back to 10.5.8: 10.6.4 is not a beta version of the OS, there should NOT be buggy issues like this one!!!

Feb 21, 2011 3:55 AM in response to ApMaX

ApMaX - If you have your settings really set as you stated on Feb 13, 2010, then it will produce the rearrangement. You stated that they were set as Carolyn had them in the previous post. She had them set as Name. They should be set under your arrangement as none or snap to grid to hold their position. Do you really have the setting as Name?

Feb 22, 2011 3:04 AM in response to ApMaX

Hi ApMax - As this problem obviously does not effect everyone, there must be something relatively unique with your and others systems, which bring about this condition. If it were a universal bug, which would be MUCH easier to determine, it would affect everyone, which is not the case. I would suggest that you, if possible, try to determine what are the common variables that you share with the others, whom you know, who have this problem. Sadly it probably is not any easier for Apple to find the source of the problem than you, in fact probably much more difficult for them. Their test machines tend to be quite clean and quite vanilla. Ours, because they are being used in production, are not.

It must be something, somewhere that is triggering this activity, possibly more than a single direct cause even (a combination of softwares and/or hardwares). I notice that you boot externally and via firewire. Do any of the others, whom you know, also use this or a similar setup, even occasionally?. I have in past years done this, but not for a long time. A possibility of using this setup, is if you or others are booting from different systems from time to time (even occasionally), this could have a negative effect, as not every MacOS X system version handles the hard drive information identically. The changes are theoretically backward compatible, but a problem could arise when an older system is used to boot after a newer modified version of the system has been used with the computer. It could adversely affect any attached drives or partitions, which have been booted with a newer, modified file system. Another thought, it could be related simply to the firewire drive itself. For some reason firewire drives have suffered more bus related problems than USB drives, sometimes causing compatibility problems. These are often connected with the particular hard drive bus makers implementation, of which Apple does not have control, meaning the drive manufacturer sometimes releases a firmware update, or sadly does not do so. Apple does often work with known and understood glitches together with the manufacturers to come up with a solution behind the scenes.

This is only a suggestion. It is the only variable that I know of your system of which there are many millions! Here is the problem. Debugging in today's computer world can be a nightmare, because of the complexities of hardware and software design and interaction. I respect Microsoft highly, as their problems are greater in potential than those of Apple. Apple at least controls both the basic hardware and software, while Microsoft just the basic software. This is one reason why Apple computers are traditionally less buggy, but buggy they are! Do not be too hard on Apple for not fixing your problem. It is not a universal bug by any means, so it must be something interacting in your and others machines that simply does not exist on other users' setups. Apple even with all the resources that they have, could not possibly test out every combination of hardware/software interaction even if they tried, or all we would have would be a Fat Mac to this day. Sorry I could not help more, but this is the direction to proceed, if you wish to get to the bottom of the problem - what are the common variables in the setups of the affected systems.

Feb 22, 2011 9:03 AM in response to rexslate

Thanks for the information, rexslate. I know some people who have this issue and do not boot from external drives. In my case, I do but always for booing the very same Mac from the very same disk (LaCie) with updated firmware.

Yes, I know that this is a difficult bug because it does not hit all the times and because not all people has it.

BTW, the bug arises sometimes simple forcing a Finder quit (Option Command Escape). And it shows even with only three icons on the whole Desktop: the one of the booting hard disk and two aliases corresponding to a folder and an application.

The bug did not show with Mac OS X 10.5. It started with Mac OS X 10.6.2 (I did not tried previous Mac OS X 10.6 versions).

Message was edited by: ApMaX

Feb 28, 2011 8:54 AM in response to ApMaX

The problem has something to do with the Finder, I suspect. Here's why.

After trying everything (w no success), I wiped all my drives, reinstalled 10.6 from scratch, updated to 10.6.6, and reinstalled everything. It worked flawlessly for about 1 week, couldn't believe it. And then one day the Finder quit on me in the background for no obvious reason. The nightmare is back ever since then. I'm utterly ****** off.

Sep 2, 2011 4:26 AM in response to ApMaX

A good friend and I share this same annoying problem, and had it with SL and with Lion. Snap to grid only holds until a re-boot, so I have given up and focus on minimizing the # of icons on the desktop. One approach is to create cluster folders...put similar items into new folders to reduce the overall # of icons. I know it's a Pain in the butt, but it addresses the problem as the issue persists by reducing the clutter and search time

Desktop items get unsorted after cold boot on Snow Leopard 10.6.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.