20546 Views 8 Replies Latest reply: Aug 4, 2010 9:49 PM by macsolvers
Then it's possible not all of it is gone. Download Easy Find - VersionTracker or MacUpdate - and use it to comb your drive for any remaining vestiges of the application. I don't know where the FMCore component is installed since I've never used the product. There is a preference pane involved so check in the two pref pane folders to be sure it has been removed. Look for any login item in Accounts preferences.
You will need to search for "suitcase" and "extensis" as well as "fmcore" to find everything related to Suitcase. Also check in /Library/StartupItems/, LaunchAgents, and LaunchDaemons folders as well as /Home/Library/LaunchAgents/ folder for anything related.
Since FMCore itself is somewhere hopefully Easy Find will locate it along with anything else.
Application removal programs are nice, but most are incapable of removing applications that were installed before you used the removal utility. The utilities also have a limited search scope so they can miss items that are installed in the Unix portion of OS X.
Alright here is what happened when running EasyFind (which is the only app cleaner i will ever use…NICE utility app!!
I Found the following:
-Main Library / (tons of log files)
-Library prefrences / (5-7 plug ins)
•••AND...that was just the extensis search, the Suitcase search…there was stuff all over the place, and nothing with the FMCore search (at first glance, read below)
-No Login items shown
-No Suitcase launch agents
-BUT…found a FMCore folder in the main finder window (with EAsyFind), with a "NameServer.db" file (research file type, and on fileinfo.com, its a PC database file?? deleted it, with no luck after restart and relaunch, and after a secong FMcore search there were (2) of the same folders with .db file (except one was in the trash (??not deleting??)
Just FYI, this is the first time ive had to work with an issue this deep, so this is kinda new, but am learning a TON so thanks, BUT I do my way around a mac…long story short….thanks for the help…..I think were getting close! my work's freelance IT guy, well…vie run out of favors (money hungry…loll)
thanks a ton
Solved. It appears that the fontvault is corrupted (Users/username/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault). Trash the vault or create a new one using the option in your System Prefs > Suitcase FusionCore > New... Make sure that you copy the data of your created font sets first (File > Export sets...) so you can reimport those after creating the new database. I hope this helps.
Extensis' support page provides the list of files and folders to remove when manually uninstalling Suitcase Fusion 2:
Uninstalling Suitcase Fusion 2