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iTunes hangs at "Accessing iTunes Store"

For a while now, whenever I try to search in the iTunes store, it just hangs at "Accessing iTunes Store" and never gets anywhere. I can't cancel the operation or close out iTunes when this happens so I have to end task it. Restarted the system, no luck. Any ideas?

Custom built, Windows 7

Posted on Feb 13, 2010 9:31 AM

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8 replies

Mar 15, 2010 7:40 PM in response to desettle

Having this problem too with 9.0.3.15 on Win7. It gets stuck "Accessing iTunes Store..." when I attempt a search. The rest of iTunes works, I can browse music etc, but I cannot cancel the "Accessing iTunes Store..." or even close the program -- requires a force quit. I was able to search the store just a few days ago and I don't think iTunes has updated since then.

Mar 19, 2010 4:59 PM in response to fishb0ne

Any answers yet? I've tried a system restore and a re-installation of iTunes. This is very frustrating. Mine doesn't freeze, but I can only load certain pages of the store, like certain apps. The home page refuses to load and just keeps saying, "Accessing iTunes Store." I can only browse certain parts of the store through the "Show Column Browser" option. I had a friend of mine look at it and he thinks the only thing to do is to wait for another update to come out that will (hopefully) fix this problem. I want to make sure apple knows about this!!!!

iTunes hangs at "Accessing iTunes Store"

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