itunes won't recognize a valid password

Here's a weird one. (MacBook Pro 2.4G 10.6.2) Tried to buy something on the itunes store, and my password does not work. So, I recover the password. Still doesn't work. Then I reset the password... 3 times. None of those work either.

So, I go to my office computer (Mac Pro 8-core 10.6.2) and reset the password again. Works fine. I can access the itunes store or anything else on Apple's site. I take that same password into the other room, and using the MacBook Pro, the itunes store says "invalid user or password" and will not allow me on. Yet, I am still on that computer, using that same password, to log into the forums here... This computer will log into Apple but not into itunes.

itunes support says that since the password is stored on their site, it should work on either computer. It doesn't.

Ideas??

thanks

Don

Mac Pro, Mac OS X (10.6.1)

Posted on Feb 13, 2010 1:46 PM

Reply
10 replies

Mar 13, 2010 4:45 PM in response to Toasterdon

I am having a similar issue. I recently tried to sync my Ipod with iTunes and got a message saying 100 songs were not autorized and I need to authorize computer. Odd as I have been syncing these devices for years. I go to authorize, and iTunes won't recognize my password. I change password. Still no luck. then I go to STORE>>VIEW MY ACCOUNT, and using the same user ID and password I can access all my info. But when I try STORE>>AUTHORIZE COMPUTER, I get the failed message again. How is that possible? So, now I have music I can't play on my iPod for absolutely no reason.

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itunes won't recognize a valid password

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