RSS feeds stopped working in Safari and Mail

In Safari, if I click on the RSS box in the webpage address line I get the following error "Safari can't open the page.... The error is: 'the operation couldn't be completed. Operation not permitted' (NSPOSIXErrorDomain:1)". I have tried several websites (Apple, BBC, CNN, ...) - all with the same error

I have a similar problem with RSS feeds through AppleMail. An exclamation mark appears next to all the Mailboxes for all my RSS feeds. This used to work until a few days ago - the only upgrade that I have recently installed is Aperture 3. If I click on the exclamation mark I get the message "there was an error updating the RSS feed 'Apple Hot News'. The RSS feed is temporarily unavailable because an internal error occurred".

I can send / receive regular email without problem

I have tried restarting / shutting down, repairing disk permissions, selecting the 'open in 32-bit mode' for Safari, deleting the Safari.plist and the Safari.RSS.plist files, deleting and reinstalling the RSS Mail feeds - all with no effect. If I log in using a different account, I still get the problem.

I also have an iMac, also running Sno 10.6.2, Safari 4.0.4 and Apple Mail v4.2 (and upgraded to Aperture 3 at the same time as my MacBook). RSS feeds work fine on this machine in both Mail and Safari

Both computers run largely identical applications - iWork, Aperture and Intego Security Barrier. Intego is configured identically on both computers. The Security settings under System Preferences are also identical. Both machines use the same wireless broadband router. Both computers are sync'ed via MobileMe (which seems to be working fine)

I'm at a loss as to what to try next. Grateful for any help. Thanks

macbook pro, Mac OS X (10.6.2), safari 4.0.4, Mail 4.2

Posted on Feb 14, 2010 5:34 AM

Reply
8 replies

Feb 14, 2010 7:17 AM in response to rickbUK

Hi rickb

good work on what you've tried so far... I'd suggest cleaning or removing System caches - you might try this... http://www.northernsoftworks.com/snowleopardcachecleaner.html since I've seen it recommended here before.

Failing that, although on paper it mightn't help in this case : try a Safe Boot - holding down the Shift key as your mac starts - then restart normally.

Feb 18, 2010 4:34 AM in response to rickbUK

Fixed the problem!!

The Anti-spyware component of Intego VirusBarrier X6 on my MacBook Pro was set to deny outgoing connections for PubSubAgent (not sure why) - on my iMac it was set to allow outgoing connections. Changed the setting on my MacBook and RSS started working in both Mail and Safari

Talk about looking for a needle in a haystack

Thanks for help Andy - much appreciated that someone takes an interest in other people's problems

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

RSS feeds stopped working in Safari and Mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.