1896 Views 4 Replies Latest reply: Feb 27, 2010 8:08 PM by CStanford
I am sorry for your problems but the original design of all iPods is to store your media on your computer where it is relatively safe and you can back it to other media. Why wouldn't you want to do that? You could drop your touch in the toilet and be in exactly the same situation you are now. You could leave your touch on the bus, in a restaurant, or have it stolen - and you would be in exactly the same situation you are now. If you had just synced your iPod, you would be asking how to get it running again.
Make sure the latest version of iTunes is installed and recover/restore your iPod. Contact the iTunes store and if you purchased the music from there, they will generally let you download it again on an individual basis.
In the future, sync your touch on a regular basis.
This happened to me too.
I had recently downloaded a lot of music straight to iPod and thought I should back it up ASAP and transfer it to my PC. However when I did this it asked me to install the update and that's when it went in to recovery mode. It said I needed to "restore" it. After it had done this I found it had wiped the whole thing so when I synced from PC to iPod, the most recent stuff was gone.
I have lost about £80 worth of music which is pretty gutting. Especially since I wouldn't have lost it had I not decided to try and back it up. Plus it was an update from apple that caused the problem in the first place. I would email apple and make my case but I don't know if it's worth it, plus when I go to the support pages they don't seem to just give an email address!
I'm pretty disgruntled!