You sound as un-tech as I am, so I feel compelled to try again. Both you and your daughter have to do this on your own computers: Go to Safari and type in aim.com in the Q search area on the top right of the page. When the aim page comes up, the first entry will say Instant Messenger AIM. It has a list of choices under. Click on Macintosh. That takes you to a page that has you download AIM for Mac and sign up for a screen name. (I didn't go any further to get you directions since I already have it, but you will need to give an email address to get a screen name). You will put your daughter's screen name in your address book in your dock and she will do yours in hers. The address book will actually ask for AIM info when you fill in her information. Once that is done, click on the ichat icon in the dock. When the Buddy List is up, click on the + sign in the bottom left corner. That will bring up your address book. Scroll down to your daughter's name, highlight it and at the bottom click the blue "select buddy". Both of you have to do it with each other's information. (You can also do this from the top when ichat is open - buddies is a choice and you could add from there, but I don't want to confuse you). Once all this is done, both of you can bring up your buddy list - her name should be lit up (not gray, or that means she doesn't have it on/open) and you would click on her name in the buddy list, then click the camera at the bottom of the buddy list square and HOPEFULLY you can video chat. If you are the one to start the contact she will have a place to click to accept your video invitation. I really hope this helps. It's a lot of fun. Besides ichatting with friends that have macs, I ichat with someone who has a PC so we have to use a different program and the connection is delayed, digitized and just not clear. With mac, ichat is like sitting in the same room.