Aperture 3 won't export at all: images held hostage

Complaining about Aperture 3 is almost pointless now with the mess the program is obviously in, but I encountered a rather distressing problem I hadn't seen reported yet.

I can't export anything. All of my photos are locked into Aperture. If I select any export option (say, Jpeg 50%) Aperture will start exporting it and never finish. It will sit there for hours if I let it. The file will never export. Activity viewer just shows Aperture attempting to export the image and never finishing. Basically, it's holding my images hostage.

The crashing and hangups I can deal with (for now), but if I can't export a photo the program is literally useless to me. If anybody knows a way to fix this issue, please help.

Message was edited by: Padriac

iMac (i7), Mac OS X (10.6.2)

Posted on Feb 18, 2010 1:51 AM

Reply
25 replies

Feb 18, 2010 2:44 AM in response to Padriac

Actually, I've noticed things are a bit worse than I thought. If I take that same image that won't export and do a "New version from master" it will do nothing. If I try to duplicate version it will do nothing. But this doesn't happen with all images. But it doesn't matter if they are reprocessed for Aperture 3 or not: it seems they are held hostage at random. Some will export and duplicate fine while others will not.

If I can't figure this out, Aperture 3 has basically taken a random assortment of my images and told me that I can do nothing with them. Sure, I can get the raw files out of the Library package manually, but I'll lose any edits I've done with Aperture over the last 4 years for those photos. As of now it looks like my only recourse is to delete Aperture 3 completely and use a backup of my pre-Aperture 3 library (which I thankfully have) to use with a reinstall of Aperture 2.

Note: I've already tried reinstalling Aperture 3, deleting plist files, etc. The problem persists.

This is going beyond a bug to something that almost cost me my photos. Not acceptable at all, Apple.

Feb 18, 2010 2:55 AM in response to Padriac

I also experience bizzare exporting issues. I tried to export 50JPGs from Nikon NEFs from D300 (AP3 in 64bit mode).
It had exported 7 of them in first 3 minutes and then it began to SWAP.
A was looking at the Activity Monitor and saw, 1GB of inactive memory, 2GB of active and just 16MB of free memory. But what was worst, the SWAP file increasing fast. After 30 minutes the SWAP was 20GB!!! Canceling task and quitting AP3 gave me no response. I had to quit forced.

So the result was, that in 30 minutes it ate 20GB of HDD and exported just 7JPGs (16MB) and then AP3 was just eating HDD by SWAP file. If I did not forced to quit, the SWAP would ate all my HDD and MAC would crash because no HDD free space as many of other customers are reporting.

I reported that to Apple Feedback including the Sample of AP3 exporting process log.

Mar 2, 2010 3:24 PM in response to Padriac

I know this isn't helpful at all to fix the problem, but I just wanted to say that I am experiencing the same problem. I have a Canon 7D, and Aperture 3 will not export any of my files. I import my photographs and, as you said, they are held hostage. I am a wedding photographer, and luckily I have a current gap in weddings, but once wedding season hits, I will have to switch programs if this exporting issue persists. I feel your pain. If you find a fix please post, and I will do the same.

On a side note, Aperture 3 will not cancel or pause any task. It just says "canceling" or "pausing" and never will switch to "canceled" or "paused". I feel like I'm in a never-ending cycle of Aperture hating me.

Message was edited by: photojeff516

Mar 14, 2010 11:27 AM in response to Carsten S

I have now solved my problem, and it only cost me a day :-|

I had a few corrupted master files. Aperture was running a task to process a lot of pictures, and whenever it was reaching such a corrupted file, the task would hang, and it would not be possible to start other tasks like exporting pictures.

That rebuilding the library helped temporarily was just because after a rebuild Aperture would spend some time updating Places information, before it would start the processing task that would then eventually hang.

I identified and deleted the corrupted pictures, which solved my problem. Finding the pictures was something that I had to do by hand, though.

Since the problem is usually not with the pictures that one is working with at the moment, but with completely unrelated pictures, one possibility is to export the current project as a library and then work with just that library.

So the problem was with corrupted files that I had in my library. Still I think that Aperture should handle a situation like this more gracefully. If a task hangs, it should be possible to learn which picture it is currently working on and to kill the task.

Mar 15, 2010 1:11 PM in response to Padriac

I totally rebuilt my library and the problem went away, but after importing a few more jobs the problem is back with a vengeance. I am so sick of Aperture 3 and so upset that Apple have not done more to support us - Pro creatives, the backbone of Apple's original clientele. I have 100k+ images in Aperture and I can't export a single one.. This is worse than pathetic!

Mar 15, 2010 4:27 PM in response to Matthew Weinreb

I've been half a day already, just trying to export masters. This should be a straight forward job, not versions, only masters. 2.0 handled it easy, 3.x is crashing repeatedly. Seems that it will handle up to 1000 okay, but more then that it crashes. Not sure of the limit because it may be cumulative from multiple exports. This is acting like a memory leak. Going to restart the computer (again) and try to at least get my masters exported so I have a backup. Thinking maybe time to take another look at Lightroom if I can salvage my masters. Have loved aperture but like so many whether exporting versions, files or to web galleries using a plugin, I have had many, many crashes on export. Very unacceptable and surprising. Someone at Apple needs to sit up, take notice and get this resolved.

Mar 18, 2010 9:45 AM in response to Padriac

Padriac wrote:
Complaining about Aperture 3 is almost pointless now with the mess the program is obviously in, but I encountered a rather distressing problem I hadn't seen reported yet.

I can't export anything. All of my photos are locked into Aperture. If I select any export option (say, Jpeg 50%) Aperture will start exporting it and never finish. It will sit there for hours if I let it. The file will never export. Activity viewer just shows Aperture attempting to export the image and never finishing. Basically, it's holding my images hostage.

The crashing and hangups I can deal with (for now), but if I can't export a photo the program is literally useless to me. If anybody knows a way to fix this issue, please help.

Message was edited by: Padriac


Your images are not held hostage. Aperture does not convert your files into some locked, proprietary format.

They can be accessed if need be by right-clicking on the Aperture Library, selecting "Open Package Contents" and then you will see a folder hierarchy.

Go to the folder called Masters, and there are all your original files stored in year-month-date-time order in folders with their original file names, untouched. Copy them out of the Library before using them, so you do not corrupt the data in the Library as Aperture has no way of knowing if you have moved files in there when not using Aperture to do so.

Hope this helps,

SIncerely,

K.J. Doyle

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Aperture 3 won't export at all: images held hostage

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