6 Replies Latest reply: Feb 20, 2010 12:22 AM by modular747
Patti1 Level 1 Level 1 (55 points)
I get emails (also junk mail!!) on my iPhone. When I try to reply or send an email it says it can't go through.

What's up with that??

Thanks

Mac Book Pro Intel Core 2 Duo, Mac OS X (10.6.2), 4 GB memory
  • modular747 Level 6 Level 6 (16,770 points)
    What's likely up is that your SMTP (sending) server either isn't configured properly in the email account settings, or doesn't accept emails sent to it over the cell network. Since you provided no useful info such as the exact error message, your email provider and account settings, you can't get much specific advice how to fix it.

    One thing to try is to use the AT&T SMTP server:

    Settings > Mail, Contacts, Calendars > (your account) > SMTP > Primary Server > OFF; Other SMTP Servers > AT&T SMTP Server > ON
  • Patti1 Level 1 Level 1 (55 points)
    Thanks. I did put AT&T SMTP Server > ON . Perhaps it will work now.
    Thanks again.
  • Lawrence Finch Level 7 Level 7 (28,750 points)
    That server will only work over the cellular network. It will not work on WiFi.
  • Patti1 Level 1 Level 1 (55 points)
    OH! What will work on WiFi?
  • Lawrence Finch Level 7 Level 7 (28,750 points)
    You need a server that can be accessed both on your home network and off. Some ISPs provide SMTP servers that will work off their network (Verizon and Optimum, for example). When you set up the SMTP (outgoing) server that can be used off-net you must enter your user ID and password, even though it says "optional" on the phone.
  • modular747 Level 6 Level 6 (16,770 points)
    Lawrence Finch wrote:
    That server will only work over the cellular network. It will not work on WiFi.

    Not so. The AT&T server works via WIFI as well. I routinely use it on 3 WiFI networks, connected to 3 different ISPs without problems.