Can't get Airport Express to work

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Can't get Airport Express to work

I have hooked up my macbook with the mini dvi adapter, and the airport express won't work. When I unplug the adapter airport express works and I can connect to the internet. Has anybody had this problem or know how to fix it? Thanks.

Posted on Feb 19, 2010 11:14 AM

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Answer 1

Feb 19, 2010 11:20 AM in response to sknatl

Sorry, I'm confused by your post.

"dvi" is a video term. Surely, you must mean "audio" adapter, correct?

Please explain how you have your network configured and what you want the AirPort Express to do.

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Answer 2

sknatl Author

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Feb 19, 2010 11:45 AM in response to Bob Timmons

I have a 19" display hooked up through the mini dvi adapter. When the adapter is pluged into my computer, I cann't connect to my network. When it's unpluged, I have internet access.

I have airport on my macbook set to automatic, and I have the password saved in my key chain. These settings have worked for the past two years. I bought the mini dvi adapter today, and when it's pluged in I have no internet.

Message was edited by: sknatl

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Answer 3

Feb 19, 2010 2:56 PM in response to sknatl

+These settings have worked for the past two years. I bought the mini dvi adapter today, and when it's pluged in I have no internet.+

I think it's pretty clear that the cause of the issue is the adapter. There are no video related settings or adjustments on the Airport Express, so I'm afraid this is not the right forum for your issue.

I would start by contacting support for the manufacturer of the adapter and depending on their answer, asking for a replacement adapter.

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Answer 4

sknatl Author

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Feb 19, 2010 8:35 PM in response to Bob Timmons

Well it's an apple product. I assumed it would work without any problems, but anyways thanks for your input.

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Answer 5

Feb 20, 2010 7:12 AM in response to sknatl

Noticed this statement from Apple which might apply to your situation.

+Certain external monitors and LCD displays: Certain displays may emit harmonic interference, especially in the 2.4GHz bandwidth between channels 11 and 14. This interference may be at its worst if you have a portable computer with the lid closed and an external monitor connected to it. Try changing your access point to use 5 Ghz or a lower 2.4 GHz channel.+

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Answer 6

sknatl Author

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Feb 21, 2010 12:31 PM in response to Bob Timmons

Thanks for your help Bob. I hope this isn't premature, but the problem appears to be fixed. I could not get out of the 2.4GHz range so I set it to lowest possible channel. BTW, where did you stuble upon that apple statement?

Message was edited by: sknatl

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Answer 7

Feb 21, 2010 1:38 PM in response to sknatl

This Interference Issues Document was on the main forum page a few weeks ago.

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