1 Reply Latest reply: Feb 19, 2010 9:47 PM by Allan Sampson
Moises357533 Level 1 (0 points)
sorry guys, I'm sure this has been covered but the search brings up so many replies to sift through

am I screwed?

So I replaced my phone on a warranty claim. The lady on the phone didn't mention that I'd need save all my contacts. I assumed they could just transfer them from one phone to the next at the apple store, well guess what? I was wrong =(

I didn't have time to run home to save em' so I said "what the eff, just clear it"

I get home & go into itunes and see that it has a check point saved from last month. So I know that information must be stored on my computer somewhere. My only issue is figuring out where, or even better transferring it directly onto my new phone..

Any help on this situation would be greatly appreciated.

iphone, iPhone OS 3.1.3
  • Allan Sampson Level 10 (123,395 points)
    iTunes creates and maintains a backup for your iPhone which is updated as the first step during the iTunes sync process. This link provides the data included with your iPhone's backup, which includes contact info.


    Although contacts are included with your iPhone's backup, so is a lot of other data and it isn't a good idea to depend on your iPhone's backup alone for this data regardless. Not sure how anyone doesn't have their contact info available with an address book application on their computer - depending on their cell phone only for this data which can be lost or stolen.

    iPhone contacts are designed to be synced with a supported application on your computer.

    When connecting a new iPhone to iTunes on your computer, you should be prompted to transfer the backup for your previous iPhone to your new iPhone. If this didn't occur, you can restore your new iPhone with iTunes from the backup of your previous iPhone.