4435 Views 7 Replies Latest reply: Mar 29, 2010 1:33 PM by Shahin
Do you notice these smudge marks with the iMac off as well? If so, it is probably just some dirt or a fingerprint behind the glass on the front panel.
Yes, Apple or any authorized repair center can do this. 5 minutes tops. You could probably do it yourself (if out of warranty, which you are not) with a pair of suction cups to lift off the glass.
Again- you are under warranty, so I most certainly wouldn't do that.
Some users post being able to get a replacement iMac while their defective unit is in the shop, but those individuals have either had a history of having problems with their order, or were especially forceful in manner.
Don't count on being able to get one.
I have a small spot size of a few periods. Screen is 1 day less then 10 hours use. It is on my new 2010 08 week 27 inch iMac. I have a 3.06Ghz with the graphics upgrade. When machine is powered off spot is there. Must be a bit of dirt.
So solution is bring it to my apple store for repair?
Since it is a day old I can ask for a refund?
Can I ask for an exchange for maybe a 2010 week 10?
I am not trying to hiJack thread.
I am kind of looking to see who has this problem I see 3 machines for the last 2 days.
If everything else is perfect with the computer, get a small suction cup and clean it yourself... I have done mine to remove a few dust spots and it really is easy.
All you need is some rubber gloves, a small suction cup, and your lint free cleaning supplies and some canned air.
Google for it as I think there may be some videos of just how easy this is floating around somewhere.
take it back and try for an exchange... but what a pain that is...
There is already a thread for this. Please add your voice to this thread. Things do not get addressed unless there are enough complaints.