1 Reply Latest reply: Feb 21, 2010 4:11 PM by Carolyn Samit
James Bearde Level 1 Level 1
Is anyone else having problems with Safari locking up from time to time... I'll be using it just fine and the next thing I know it won't retrieve the next link I click on. Sometimes Safari just spins in the address field like it's getting ready to download the webpage and other times I get the spinning wheel...


Safari 4.04 (Latest Version)

Dual 2.8 Quad 18GB RAM 22xSuperDrive M-Audio iControl Korg nanoKontrol/nanoPad, Mac OS X (10.6.2), 20" Cinema Display, HK Sound Sticks, Logic, Edirol Keyboard Controller, Reason 4
  • Carolyn Samit Level 10 Level 10
    HI James,

    Try mainenance...

    From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

    From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.


    Since you are running Snow Leopard, make sure Safari is opening in 32-bit mode, not 64. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.


Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*

    Relaunch Safari.

    If you still have problems, locate a crash log and copy/paste here. This way we can get a better idea of what might be causing the problems.

    How to locate a crash log:

    1. Open Finder.
    2. Click "Go" in the menu, then select "Go to Folder".
    3. Copy and paste this path into the Finder dialog:
    4. Click the Go button.
    5. Finder opens the folder containing the crash log. Look for a the crash file with a date field that looks *like the most recent.*