16:9 video is rendered (shown) as 4:3

FTQuest

I'm finding the same problem (sorry, I don't have an answer) when I watch video podcasts for instance, "Aperture 2 Quick Tips" is squeezed from 16:9 to 4:3 but if I go to the website and view the same tutorial it is shown correctly! very annoying as I'd like to subscribe but don't want to watch squashed images.

I've been through the settings and can't see an obvious answer. Someone out there must have the answer? Hopefully they will put us out of our misery.

Regards

Andy

I am also trying to find out why the iTunes Store plays back 16:9 videos with a 4:3 aspect ratio. And I also can't find an answer. Hopefully if this thread grows someone in the know will see it.

_Rich

I added a topic in the "Producing Podcasts" discussions sections.
http://discussions.apple.com/thread.jspa?messageID=11226102#11226102

After advice from Roger Wilmut, I contacted iTunes support: http://www.apple.com/support/itunes/ Then clicked on 'Other iTunes Store Features' in the list and then on 'Podcasts'."

This is the response i got back from iTunes support:

"Hello Richard,

Good Evening! Thanks so much for taking the time to contact me here at iTunes Store support. My name is Breanne and I will be more than happy to help you out today.

I understand that you are concerned that the previews for video podcasts are played in 4:3 format and when you download them they show in 16:9 format.

I am sorry for any inconvenience this has caused. Please be assured that we are always looking for ways to improve your experience with the iTunes Store which is why we have a form you can fill out to submit your ideas and opinions.

We are always willing to learn more about what our valued customers, such as yourself, would like to see from us:

http://www.apple.com/feedback/itunesapp.html

We here at iTunes recognize that no one is better qualified to provide feedback about our Store than the members of our iTunes Store family. Your email may make the difference.

Sincerely,

Breanne
iTunes Store Customer Support"


As you can see i didn't get an answer to the question, but i went to the feedback link and submitted my thoughts.

I am going to try to get more from the iTunes support.

Sevencircuit

Thanks for asking the question. Definitely a 'standard' answer but lets hope you're aware of the issue and it'll be fixed in an update soon.

Andy