9 Replies Latest reply: Apr 14, 2010 1:24 AM by andre murcia
hyu123 Level 1 Level 1 (0 points)
When i connect my ipod classic 80gb to any windows computer(i havent tried any mac) it won't even show up
Thje ipod doesn't even indicate that it's connected
I tried resetting with menu+middle button but still didnt work
These are the information i have except the serial number
Model: MB147LL
Version: 1.1.2 PC
Can anybody help me?

iPod Classic 80, Windows XP
  • planb77 Level 7 Level 7 (32,300 points)
    Hello hyu123,
    And welcome to Apple Discussions!

    Have you tried a different USB connector cable? Does the iPod still charge while it is connected to your machine?

    Try forcing the iPod into Disk Mode as described in this Apple support document either with or without the iPod connected and see if you can at least get the iPod to appear as a separate drive in "My Computer."
    [Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]

    Otherwise, I would also make sure you have worked through each potential troubleshooting solution provided in this Apple support document.
    http://support.apple.com/kb/TS1496

    Or this one, which covers the possibility of certain drivers being outdated or not installed correctly.
    http://support.apple.com/kb/TS1538

    Hope this helps.

    B-rock
  • hyu123 Level 1 Level 1 (0 points)
    I tried the disk mode and still didnt work
    and the ipod doesnt even charge when it's connected
    any other suggestions please?
  • planb77 Level 7 Level 7 (32,300 points)
    So you don't get a charging icon on your iPod while it is plugged into your machine? Have you tried different USB ports? You also said you tried the iPod on another machine? I would keep trying this method.

    I also noticed you didn't post any of your computer's specs or information? What kind of system do you have running?

    Have you looked in *Device Manager* when plugging in your iPod to see if anything appears under the USB's section?

    B-rock
  • hyu123 Level 1 Level 1 (0 points)
    i tried everything you suggested
    i dont know what's wrong with it
  • hyu123 Level 1 Level 1 (0 points)
    the battery on the ipod ran out and it said plug into power so i decided to plug it in to my computer
    and the screen on the ipod said charging
    idk what's going on
    so the ipod's charging but won't connect to the computer
  • hyu123 Level 1 Level 1 (0 points)
    are we allowed to bump topics?
    if so this is one
  • hyu123 Level 1 Level 1 (0 points)
    please?
    any replies....?
  • iornman00 Level 1 Level 1 (0 points)
    I have the exact same issue with my IPod video (30gb) When I connect it to the computer the lightning bolt appears and it will charge, but the computer will not recognize it. I took it to the apple store today, and the genius told me there is a hardware problem. He said either something on the main board died, or some of the connectors which control data transfer went bad, while the ones for charging are still good. The best he could do for me was to offer to swap out my ipod for the exact same one for 130 dollars. I know its not great news, but thats what he told me.
  • andre murcia Level 1 Level 1 (0 points)
    dont trust those dummies from genius bar there very incompetent and there techs terrible at problem solving I've figured out several problems with my ipod 30gb i used it in my car forever and never left my glove box i lost my usb cable and that's when i went to them for answers there was 2 problems 1. was my center click stopped working i fixed that by taking it apart scratching it but i fixed it what happens in the got these rubber boots glued (not very smart)under the wheel there total of 5 of them over time if you leave your ipod in hot place the glue starts melting and rubber boot start to move. 2.is try and go to local store that sells car stereos that have the ipod plug built in will let you use the ipod from the cable charge it. if your ipod works then you know it not bad
    cause it should charge and play the music.anyway i think it cable problem with new USB cable they sell at the stores and don't work with 5th gen ipods. best thing is to look online for new cable that says 4th gen and up try this one
    http://www.walmart.com/ip/Griffin-USB-to-Dock-Connector-Cable-for-iPod-Coiled/13 995979
    don't lisen to them there trained to fix problem fast if the cant fix it they recommend you to pay upgrade price $125.00 and they send your old ipod to 3 party refurbishment center and they pay apple for the old ipods $25-$50
    apple there to make money not care about you just your wallet

    id say about 90% of ipods ive seen can be repairable or nothing wrong with them


    long story short iam sure just your cable that bad and need to be replaced
    if not walmart refund you your money and you havent lost penny

    so if you like to go to local car steroe shop and tell them your looking buy radio that will play and control your ipod and you're there see if it works for your ipod there plug it in and test it for you and it free most car steroes will work with older ipods

    if you ipod works then run wal-mart and buy your self new cable

    hope this helps