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iTunes Error

I have the same kind of problem but the error number is 0x80070424. What can I do?

Windows Vista

Posted on Feb 24, 2010 4:10 PM

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10 replies

Feb 24, 2010 4:24 PM in response to Kaique Alambert

*Replying to Kaique Alambert*

I have the same kind of problem but the error number is 0x80070424.


Treatments for that one tend to be quite different, Kaique.

First I want to check to see if you've got a broken Windows Modules Installer.

In your Start Search box, type cmd
Right-click the cmd that comes up and select "Run as administrator".

At the Command prompt, type *sfc /scannow* and hit enter.

Does sfc run? If not, do you get an error message saying "Windows Resource Protection could not start the repair service"?

Feb 24, 2010 4:39 PM in response to Kaique Alambert

... A broken Windows Modules Installer in that case, Kaique.

With those, we've been having some success with the *SCENARIO III* treatment from the following document. I'm afraid it's a bit of a performance, though:

[Windows Update Error 80070424 in Vista|http://www.vistax64.com/tutorials/258701-windows-update-error-80070424-a. html]

Feb 24, 2010 5:28 PM in response to Kaique Alambert

Drat. From one of the tricky ones straight into another of the tricky ones.

Can you check something else for me please, Kaique?

If you click Turn Windows features on or off in the Programs and Features Control Panel item, is the Windows Features dialog box empty?

If so, we'd better try the *first two* suggestions from following document. (Fingers crossed, if the date and time thing doesn't help, we'll have got your SFC functional now.)

[The "Windows Features" dialog box is empty in Windows 7 or Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"|http://support.microsoft.com/kb/931712>

Feb 25, 2010 9:27 AM in response to Kaique Alambert

Eeek! I've seen people have to that in order to get past the Windows Update versions of those (when out investigating possible treatments for it ... fortunately the 0x80073712 variation doesn't seem to strike tremendously often in the iTunes install context ...).

Are your Windows Updates working again Kaique? Sometimes with these sorts of errors for iTunes, people then discover that their Updates haven't been installing for months, and that's a bit worrying (what with missing the security updates and all).

iTunes Error

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