3 Replies Latest reply: Feb 26, 2010 9:26 AM by Katrina S.
tkeg56 Level 1 Level 1
I have my itunes stored on an external hard drive using Windows XP. I have just changed my computer to a Win7 version, and now I cant access my library. I can see it there but cannot find the correct path to it. I have been able to access it on my old XP PC so it still works OK, but frustrated not being able to get it to work on a later OS/computer.

Dell Studio 17, Windows 7
  • Katrina S. Level 7 Level 7
    Do you have the itunes database file from XP also on the exHD?
    iTunes Library.itl



    Copy it from XP onto the exHD.
    Then connect the exHD to Win 7, do a shift-start of itunes.
    Which means, press *AND HOLD* the shift key while starting itunes, keep pressing until you get the prompt. Then browse to the exHD and choose the ITL file you copied over.
  • tkeg56 Level 1 Level 1
    Thanks for that, however I now have a situation where it says the file is locked and wont allow me access even though I have set everything up on both PC's and XHD as an administrator. Any ideas as to how I can overcome this prob?
  • Katrina S. Level 7 Level 7
    It's windows permissions. Right-click on the top-level exHD, get properties, security tab. Your user name should have full control and ownership of that folder and all its child/subfolders.