4030 Views 2 Replies Latest reply: Apr 20, 2010 7:08 PM by Marc Mangrum
I had the same problem today and contacted Apple. They suggested deleting the SC Info directory but, it had no effect. The other suggestion they provided me was to completely remove iTunes, reinstall it, and reauthorize the computer. I followed the directions EXACTLY as indicated in the article listed below, and now everything is fine again.
Since you are unable to authorize your purchases just like I was, I would recommend uninstalling/reinstalling iTunes.
To uninstall iTunes, please follow the steps in this article:
Removing iTunes for Mac OS X
After you've uninstalled iTunes and removed the related files, you will need to reinstall it. You can download the latest version (which is 9.1) free of charge from the iTunes website:
After you've reinstalled iTunes, please ensure you have the latest version
of QuickTime installed. iTunes 9.1 requires QuickTime 7.6 or later. You can find the latest version here:
I hope this works for you. It did for me.