11 Replies Latest reply: Jun 24, 2010 11:05 AM by DrBarry
dahl01 Level 1 (0 points)
I use Gmail via the mail application, set to fetch manually. Recently, though, it has been buggy about downloading the email, and for the past day I haven't been able to download it at all, or delete messages. I keeps checking and saying the mailbox is updated even though it isn't (i.e. it says 9 new messages even though I'm on my computer and have since read all of those). I've turned off and on my phone, and it still doesn't update.

Any ideas what might be going on?

iPhone 3G, iPhone OS 3.1.3
  • shh524 Level 1 (10 points)
    I just started seeing this behavior too. The GMAIL app within google works normally. Mail.app on iphone shows updated when it's really not!
  • Brooklyn Tim Level 1 (0 points)
    I'm having exactly the same problem (as of about 2 days ago). My emails are not updating correctly, even though Push notification is on and the emails are appearing in my gmail when I open my inbox in Safari.

    Anyone know what's going on?
  • Brooklyn Tim Level 1 (0 points)
    P.S. I've already tried restarting my phone, that hasn't helped. Neither has turning on/off Wi-Fi and 3G.

    Message was edited by: Brooklyn Tim
  • MB_Vancouver Level 1 (0 points)
    I'm having email issues as well in the last couple days. Got back from vacation on Wednesday retrieved all my emails without a glitch and suddenly my iPhone does not retrieve emails but I do get emails when I check with my computer. It's happening with a business account I have at my domain name as well as home @shaw.ca so 2 different ISP, retrieve hotmail emails seems to be working fine though.

    I too tried with / without wifi I haven't tried to re-create my emails account as I've got a bunch and I doubt it will fix anything. Until I discovered that although I thought I had quit my mail reader on my computer it was still on and was retrieving my messages and since I have enabled the option to delete from server my emails were not showing on my iPhone because of it.

    Message was edited by: MB_Vancouver
  • kskill Level 1 (0 points)
    I'm having the same problem, too! This is the 3rd or 4th day that Mail hasn't been syncing w/ gmail.
  • Allan Sampson Level 10 (123,395 points)
    Are you accessing your Gmail account as a POP, IMAP, or Exchange account?

    If no change after deleting and recreating the account with the iPhone's Mail application, I suggest contacting Google customer or technical support.
  • ronbet Level 1 (0 points)
    I am having the same problem since I downloade the new software
  • Gabriel465 Level 1 (0 points)
    I am having a similar problem on my iPhone 3g. It says there are 8 unread messages, but when I go to mail, all mail has been read and says "no unread messages." How do you clear out the 8 on home screen. It has happened before, but luckily there was an Apple Genius nearby and he cleared it out. I have no clue what he did... help? Mahalos from the Big Island
  • Shyam Balani Level 1 (0 points)
    I am having the same issue.

    I am receiving emails - when I check my emails on my computer - but they are not coming across my iphone.

    This has occurred after installing OS phone on my iphone 3gs.

    Is there a solution for this?
  • CB-DC Level 1 (75 points)
    For many people, what has worked is to quit the mail application (from home screen, hit the home button 2x - the active applications come up. Put your finger on the mail app until the minus sign comes up, touch the minus sign to close the app). Then go to the home screen and bring up mail. All your emails should flow in and mail will continue to function as it should. At least doing what I suggest above solved the problem for me.
  • DrBarry Level 1 (0 points)
    I solved the mail problem by opening the mail program, then double clicking the home button to display open applications. Then hold the mail icon down until the - sign comes on and delete it from open apps. Then go back to mail app, your mail should appear.