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Can't update Apps, now getting new error message

It's been weeks since I've been able to update my Apps on either my iPod touch, or from iTunes. In iTunes previously, it would say that there were updates available, but then when I clicked on Update it would tell me that there were no updates available, now I'm getting a new error message that says "You can not update this software since you have not owned the major version of this software." WHAT???? These are mostly free apps, and the others I paid for. I'm so tired of this. And on my iPod touch I get "Can not connect to the iTunes store," even though I can make purchases, download podcasts, etc. Any ideas. Thanks so much.

Power PC G4, Mac OS X (10.4.10)

Posted on Mar 1, 2010 9:37 PM

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36 replies

Jun 18, 2018 10:56 PM in response to tepperleen

The multiple accounts thing is not the problem. I have two accounts (only use one), and it won't let me update on either of them. Moreover, I've had the same two accounts for a long time, and this problem is recent. It followed the same patter as the OP - first it would say no updates available, now the "major version" error.

I can update on my iphone.

Mar 2, 2010 9:24 AM in response to meckimac

Same here since yesterday, my cooking Mama, a 6.99$ apps dont allow me to update my already paid app when Itunes 9.0.3.15 say a free update is available. Apple need to fix this ASAP

when i click get update i have this message:

You do not qualify for this price
this discounted price is only available to customers who own previous version of this item. To purchase this item at full price click OK

at 6.99$ app im not willing to click buy.... I pay my apps instead of pirating to avoid headache and problem and voila i cant have what i paid for... Thanks apple to make my life so complicated since i own my **** Iphone

Message was edited by: Rickdepat

Mar 2, 2010 8:23 PM in response to orthobiker

it's strange because not all update have this issue. I can update some free and paid apps ( over 10 update was succeful) and few (4-5)others have this problem and cannot be updated. Itunes didnt been updated since beginning of this issue.

For the free one who cannot be updated, i just deleted already owned in itunes and re-downloaded updated version again without any problem.But for my paid apps, i will need to wait That apple fix it.

I googled and i see this problem already happen in 2007 or 2008 but i just found problem report, no solution. I will try to spend couple minute to find out on google and try to call apple or contact apple expert on the web there tomorrow: http://www.apple.com/support/expert/ and come back to tell what they said. If someone found please post !!

Can't update Apps, now getting new error message

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