14 Replies Latest reply: Apr 7, 2010 10:48 AM by weeber
Bradley Harley Level 1 Level 1 (0 points)
For about 3 days now the iTunes store will not load. It merely reaches this point:

+One Moment Please.+
+Connecting to the iTunes Store.+

+If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.+

(note this message is not from Safari it is from the iTunes Store window in iTunes) I have looked at the FAQ on this site and it's best suggestion was to reset the keychain which I have done, and to check that I have the latest iTunes which I think I do. (iTunes 9.0.3 (15)) Yet it has not worked.

When I try to update my applications for my iTouch it comes up with a message box saying:

+Could not complete the iTunes Store request. The store may be busy.+

+Check your Internet connection or try again later+

As I said I have waited 3 days for the iTunes store not to be busy. I'm fairly new to macs so don't even really know how to go about diagnosing the issue or posting logs for you guys to look at if that would even help?

So your advice would be appreciated.


Macbook, Mac OS X (10.6.2)