2 Replies Latest reply: Mar 3, 2010 9:42 AM by Jay Bullock
g.timbrell Level 1 Level 1 (0 points)
Hi all

I've got a late 2007 white macbook which I purchased at the beginning of 2008 and I'm currently trying to completely restore it to factory settings with a clean install of Leopard.

However the macbook will not boot from the restore DVD that came with it. I have tried holding down "C" during startup and setting the startup disk as my DVD drive but it will not get to the OSX installer, it just hangs on the apple logo.

I have also attempted to boot in verbose mode to see which errors come up and I am repeatedly getting the errors:
"SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x03, ASC = 0x11, ACSQ = 0x00"
"disk1s3: I/O Error."

According to the checker on the apple website my macbook is still under warranty but I don't live very close to an Apple store, so I was wondering if there was an easy way to solve this problem.