Apple TV keeps losing wifi network data?

Question

Level 1

50 points

Apple TV keeps losing wifi network data?

Hi all, since 3.0.2, for no apparent reason my Apple TV will lose its connection to iTunes on my Mac Pro

I know for a fact that my wifi is working just fine, using my laptop and ipod touch no problems

but my Apple TV shows no bars on the signal strength from my wifi?
in fact it keeps losing all of the wifi data, the Apple TV network settings are all empty?,

yet if I reboot the Apple TV it's all back and working fine for another half an hour then it loses the wifi data again, what on earth did they do with 3.0.2!!???

I've had my apple TV for over 2 years, and I never had any issues like this before 3.0.2

Mac Pro 2.8 octo, G4 powerbook 17", Mac OS X (10.5.8)

Posted on Mar 6, 2010 2:43 AM

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Answer 1

Chenks

Level 5

7,435 points

Mar 6, 2010 2:49 AM in response to Robert P2

don't have any issues with wifi on my 3.0.2 appletv.
have you tried a factory restore to see if the problem still exists after a clean re-install ?

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Answer 2

Robert P2 Author

Level 1

50 points

Mar 6, 2010 10:31 AM in response to Chenks

right, just done a factory restore, just took over 6 hours to re sync all of my content and update apple tv up to 3.0.2 and aaaaaaaahhh, still doing the same thing!!!

for some reason all of the network data dissapears from my Apple TV, then miraculously re-appears if I restart it

btw, I ran my Apple tv with 1.0.1 for over an hour and a half before updating to 3.0.2 and the network connection worked just fine, no problems

3.0.2 stinks, Apple please fix it

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Answer 3

Chenks

Level 5

7,435 points

Mar 7, 2010 5:49 AM in response to Robert P2

Robert P2 wrote:
3.0.2 stinks, Apple please fix it

if you think 3.0.2 stinks then you should have seen 3.0 and 3.0.1!
anyways, apple won't see it here, you'll need to direct any feedback via http://www.apple.com/feedback/appletv.html

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Answer 4

Apr 7, 2010 11:09 AM in response to Robert P2

This same problem is now plaguing IPad users (I have both and am experiencing the very same problem). I continue to lose my wifi connection on my home router every 15-30 minutes. Never have had this problem with any other piece of equipment other than ATV and IPad. Let's see how quickly Apple figures out this problem before they are bombarded with angry IPad owners returning their product in the coming weeks...

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