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User profile for user: atelfer1
atelfer1 Author
User level: Level 1
8 points

Syncing photos to Windows 7

Ever since I got my new computer with Windows 7 any new photo I've taken with my iphone will not sync to my computer. (not sure if windows is the issue or not) I never had any issues with XP software on my last computer though. Any ideas? All other functions of my iphone/itunes are working just fine.

iPhone OS 3.1.3

Posted on Mar 6, 2010 7:30 AM

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User profile for user: Rob Ryan
Rob Ryan
User level: Level 2
489 points

Posted on Mar 6, 2010 7:47 AM

That's curious, because I don't think the iTunes sync has never copied iPhone photos back to a computer (see support link below, which clearly suggests photo syncing is one-way). But, depending upon how your computer is set up, you can have a variety of other methods of importing photos back to your computer. You can manually fire up explorer, and you'll see the iPhone listed there under "Computer" and you can copy photos that way. Or if you go to "Control Panel\Hardware and Sound\AutoPlay", you can tell your computer what to do when you insert your iPhone, e.g. import into your favorite program.

http://support.apple.com/kb/HT1386
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User profile for user: Rob Ryan
Rob Ryan
User level: Level 2
489 points

Mar 6, 2010 7:47 AM in response to atelfer1

That's curious, because I don't think the iTunes sync has never copied iPhone photos back to a computer (see support link below, which clearly suggests photo syncing is one-way). But, depending upon how your computer is set up, you can have a variety of other methods of importing photos back to your computer. You can manually fire up explorer, and you'll see the iPhone listed there under "Computer" and you can copy photos that way. Or if you go to "Control Panel\Hardware and Sound\AutoPlay", you can tell your computer what to do when you insert your iPhone, e.g. import into your favorite program.

http://support.apple.com/kb/HT1386
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User profile for user: Rob Ryan
Rob Ryan
User level: Level 2
489 points

Mar 6, 2010 1:08 PM in response to atelfer1

I don't know what to say. Perhaps this page helps:

http://windows.microsoft.com/en-US/windows7/Troubleshoot-AutoPlay-problems

They suggest:

  1. Ask your network administrator if AutoPlay is restricted by Group Policy, and if so, what to do instead. (If this is your own home PC that you set up, you're probably ok here)
  2. Close other programs that might be interfering by accessing the device or media directly.
  3. Follow these steps:
    1. Click the Start button , click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    2. At the command prompt, type net start shellhwdetection, and then press Enter.
    3. Restart your computer.

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Syncing photos to Windows 7

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