42978 Views 5 Replies Latest reply: Mar 7, 2010 7:24 AM by Elvisbubba
As it was dropped it's likely a hardware problem. to be sure try the restore on another computer. You can also hope that the drop just jarred the SIM card loose and you can try to re-seat it. Use a paperclip n the small hole it the top of the phone to eject the SIM; wipe it clean and put it back in.
You can take it to Apple for repair, or there are companies on the Internet who will fix it. At Apple they will try to restore it first; I don't know if they will exchange it or charge you a repair fee.
You might want to consider an Otterbox, or something similar.
I have a Defender Series model. Its great! A hard polycarbonate shell over the phone, with a silicone rubber cover over that. Two layers of protection. The rubber outside cover is much more slip resistant, too.
Have dropped my 3GS on a ceramic tile floor several times. No problem.