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User profile for user: Felix Leiter
Felix Leiter Author
User level: Level 1
19 points

Why can't I access Gmail anymore when internet restrictions are in place?

Every time I set up control access restrictions on System Preferences, access to Gmail is denied and I get an error message that a secure connection to the server could not be established. This doe snot only affect Safari, but all other browsers. As soon as remove any limitations to surfing, Gmail becomes available again. Does anyone know if there is a way to restore access to https sites while keeping censorship controls?

Thank you for your help!

Macbook Air SSD, iMac 24" 2.8Ghz, Iphone, Ipod Touch, Apple TV, Mac OS X (10.5.8), 4 G Ram

Posted on Mar 7, 2010 11:56 AM

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9 replies
User profile for user: Felix Leiter
Felix Leiter Author
User level: Level 1
19 points

Mar 7, 2010 1:28 PM in response to Felix Leiter

I appreciate your help.

This issue does not affect only Safari, but all browsers, and it appears to be a security issue because it prevents access to Gmail's https main page. I looked into the Gmail's help site, but there doesn't seem to be any fix for this. There is some conflict with the parental controls that I still haven't figured out.
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User profile for user: atobteam
atobteam
User level: Level 1
39 points

Apr 10, 2010 1:52 PM in response to atobteam

Finally!!!!! This solution works! Yea!

There are two scenarios I know of:

1. If you have users for whom under "Parental Controls/Content" you've chosen "Allow access only to these websites" (they can only get to the websites that are bookmarked by you) and if Google Mail was already a bookmark, then just do this: click the plus sign below the list in "Parental Controls/Content/Allow access only to these websites", and choose "Add Bookmark." On the pop-up, name the site "goog" or anything you want; then type in: le100.net in the box asking for an address. This will produce a new bookmark (named "goog" or whatever you've chosen), but will in effect just be a dummy or slave bookmark that you'll never use, but it'll allow you to get to your user's google mail sign in page by hitting the old google mail bookmark he or she used to hit.

Second scenario (I have both scenarios in my home): if you have users for whom under "Parental Controls/Content" you've chosen "Try to Limit Access to Adult Websites Automatically", click the "Customize" button and then on the top of the pop-up, under "Always Allow These Websites," click the plus button and then add: le100.net . Then click OK. This user will now be able to get to his or her google mail sign in page.
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User profile for user: William Maxwell
William Maxwell
User level: Level 1
90 points

Jul 6, 2010 1:55 PM in response to Felix Leiter

I found this from KB HT2900
https note: For websites that use SSL encryption (the URL will usually begin with https), the Internet content filter is unable to examine the encrypted content of the page. For this reason, encrypted websites must be explicitly allowed using the Always Allow list. Encrypted websites that are not on the Always Allow list will be blocked by the automatic Internet content filter.

If gmail uses SSL you will need to add it.
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Why can't I access Gmail anymore when internet restrictions are in place?

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