iTunes has literally disappeared from my computer

Question

iTunes has literally disappeared from my computer

Yesterday I was listening to songs on iTunes just fine, and I have been for a long time. Today, I turned my computer on, and the icon on my desktop for iTunes has disappeared, and in its place is an icon for QuickTime Player. I tried to open my MP3 files in iTunes by right clicking on the MP3 file and clicking "Open With...", with hopes of iTunes being one of the choices of programs to open the file with, but that didn't work.

I checked the Control Panel's programs list, and iTunes is still installed on my computer, but the shortcuts and references to it on my computer have deleted themselves somehow for some odd reason, and now I can't open iTunes. Can anybody out there help with this? Thank you for your valuable time, I seriously and sincerely appreciate it. Take care, and God bless,

hf29

Posted on Mar 8, 2010 3:39 PM

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Answer 1

Katrina S.

Level 7

24,152 points

Mar 9, 2010 2:48 AM in response to harvickfan2919

Open WIndows Explorer, and browse to C:/Program Files/iTunes.
There should be a file named itunes.exe in that folder. Is it there?
Double click on it. Does itunes launch?

If so, you can make another shortcut. There are windows helps on that if you don't know how. Start > Help > type "shortcut" into the search field.

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Answer 2

Mar 9, 2010 12:38 PM in response to Katrina S.

I have that folder, but not that file. I tried looking for the file "itunes.exe" there, and I couldn't find it. I searched for "itunes" using the Windows Search feature, and I found the iTunes folder, and a variety of files with iTunes in the name, but not the actual iTunes program, which is weird, because I know it's still installed on my computer. I just can't find it.

I think I'll try re-downloading iTunes and see what happens.

Thank you for your response, Katrina S., I appreciate it greatly.

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Answer 3

Mar 9, 2010 1:17 PM in response to harvickfan2919

I tried re-downloading iTunes, and it said iTunes could not be installed because it could not uninstall QuickTime and that QuickTime has to be working for iTunes to work. I tried to install the new QuickTime player, and it said I couldn't download it with the old version installed on my computer. I tried uninstalling QuickTime on the control panel of my computer, and it said that it could not be uninstalled.

So, in short, I can't access the iTunes files, I can't uninstall them, and I can't update them. I think I'll just switch to another program to listen to music from now on. Thank you for your assistance, Katrina S., I appreciate it. Take care,

hf29

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Answer 4

Katrina S.

Level 7

24,152 points

Mar 10, 2010 12:42 AM in response to harvickfan2919

If you decide to give itunes another shot, you'll need to download, install and run the Windows Installer Cleanup Utility from Microsoft. Get rid of itunes and Quicktime using it, and try installing itunes again.

I wonder what made it get uninstalled halfway!

http://support.microsoft.com/kb/290301

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